The Castle Collection 14 Cook Street
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- Apartments
- Kitchen
- Washing machine
- Free WiFi
Facilities
- Parking
- Free WiFi
- Family rooms
- Non-smoking rooms
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Property questions and answers
Property surroundings
Property description
Prime City Centre Location: The Castle Collection 14 Cook Street in Liverpool offers a 4-star apartment in the city centre. Liverpool ONE is a 3-minute walk away, while Pier Head and Albert Dock are 1 km from the property. Liverpool...
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Check-inFrom 15:00 to 00:00You'll need to let the property know in advance what time you'll arrive.Check-outUntil 11:00Cancellation/ prepaymentCancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.Refundable damage depositA damage deposit of £150 is required. The property charges this 7 days before arrival. That's about US$197. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.Age restrictionThe minimum age for check-in is 21Cards accepted at this property
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Child policies
Children of any age are welcome.
Children 2 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 3 years Cot upon request£15 per stay Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
There is no capacity for extra beds at this property.
The maximum number of cots allowed depends on the room you choose. Please check the maximum capacity for the room you selected.
All cots and extra beds are subject to availability.
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Please note that the property is only accessible by steps.
Please note that the property will send check-in codes via email on the day of check-in.
Kindly note the accommodation has lift access along with a small staircase to each apartment. Therefore it may not be suitable for guests with mobility impairment.
Apartments are cleaned on a weekly basis.
This property is located in a busy area in the city centre, guests may experience some noise from outside.
Most apartments are fitted with a sani-flow macerator pump in the shower rooms and kitchens, you will experience a noise when the toilet is flushed and water is running.
This property accommodates guests on a long term basis and all guests are asked to refrain from excessive noise internally.
A damage deposit of GBP 150 is required. The property charges this as a pre-authorisation 3 days before arrival. This will be collected by credit or debit card. You will be reimbursed within 7 days of check-out. Your deposit will be released in full, subject to an inspection of the property.
All apartments will have 2 keys in the corresponding lock box. If both keys are not returned on check out, the full £150 security deposit will be charged to cover the costs of a replacement lock and keys. Should the key(s) be returned following this charge, a £100 refund will be issued. The £50 will be kept as a cost of labour.
Office hours are 09:00 – 17:00 hours Monday through to Sunday for urgent enquiries or assistance please call the property direct.
If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box.
If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box.
This property will not accommodate hen, stag or similar parties.
This property is located in a residential area and guests are asked to refrain from excessive noise.
This property is located in a busy area and guests may experience noise.
Quiet hours are between 22:00:00 and 06:00:00.
A damage deposit of £150 is required. The property charges this days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
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If you want to request something specific, you can do that after you choose your rate.
Once you book, we'll provide details so you can contact the property directly.
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This property is part of our Preferred Partner Programme. It is committed to providing commendable service and good value. It will pay us a higher commission if you make a booking.
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