Guests and their invitees shall comply with all legal requirements and the hotel’s rules on guest conduct whilst on the hotel’s premises.

If using the Satellite Navigation to reach the hotel, please use post code UB7 0EB or UB7 0ET.

Transport from the airport is possible in the following way:

1. Public Bus (The Public Bus is not free, charges apply) : Direct Access from Terminal 5 to Thistle London Heathrow Terminal 5: From Terminal 5, follow the signs to ‘local buses’ and use bus 423 (I from Terminal 5). The hotel stop is called Heathrow Park Thistle Hotel (J).

2. Via Heathrow POD automatic driverless electronic vehicles which transport customers between London Heathrow Airport's Terminal 5 and the Thistle Hotel in just 5 minutes. (Charges apply.)

Please note that interconnecting rooms are available upon request and subject to availability.

Lorries, coaches, and trucks cannot be accommodated in the car park due to space restrictions.

For advance purchase rates, the card used to make the booking must be presented upon arrival along with the appropriate ID.

If you are making a reservation on behalf of someone else, first and last name of the guest staying must be given at time of making the booking.

Please note the name on the card used to secure the reservation must match the name of the guest.

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.

Informa a Thistle London Heathrow Terminal 5 con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva.

Las personas menores de 18 años solo pueden alojarse si van acompañadas de alguno de sus progenitores o tutores legales.