Please note that hotel do not accept name change once the booking is made. Guests are required to provide the booker and staying guests' name in English (same as shown on the passports) during the booking process.

Guests are required to present a photo identification and credit card used for the reservation upon check-in. The hotel will verify if the guest is the authorized cardholder.

Hotel is undergoing Guest rooms transformation works until this year end. During this period, there may be some noise during 11:00 AM – 4:00 PM. Relevant measures will be taken to minimize the impact on your stay. We apologize for any inconvenience caused.

Renovation work will be carried out from February 2025 to approximately 15 months

If you have made a room reservation at a breakfast-included rate, you will be entitled to Ink & Plate Breakfast Buffet (With meeting Disney Friends) for TWO persons per room per night.

If you have made a room reservation at a dinner-included rate, you will be entitled to Ink & Plate Dinner Buffet (With meeting Disney Friends) for TWO persons per room per night. Designated dinner at Ink & Plate Restaurant is available between 5:30 p.m. and 10:30 p.m. and must be consumed on the check-in date.

Please note that a valid photo ID and a credit card corresponding to the name on the booking are required for deposit before check-in.

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.

Informa a Disney's Hollywood Hotel con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva.

Las personas menores de 18 años solo pueden alojarse si van acompañadas de alguno de sus progenitores o tutores legales.