Four Points by Sheraton Surabaya, Pakuwon Indah
Accessibility links
Property highlights
- BreakfastSuperb breakfast
- ParkingFree parking, Private parking, Valet parking, Accessible
- ViewsCity view, View
- Free WiFiInternet services
- Shuttle serviceAirport shuttle
Facilities
- 2 swimming pools
- Free WiFi
- Airport shuttle
- Family rooms
Reviews
Guests who stayed here loved:
- Shane
Australia“The customer service was amazing. The breakfast buffet was incredible.” 
Nungky
Indonesia“The room...the view...the restaurants...everything is good All the staff is super kind...i feel like home everytime come here”
Wakiniki Indonesia“Many to pick! From the exceptional location, ample parking space, very friendly staffs, quiet hallway, clean and comfortable room, great amenities, great food, and much...”
Norafendi
Singapore“The stay was exceptional. The staff in Djaman Doloe are all well trained and service orientated. The rooms were lovely aside from the leaking vanity top sink and shower...”
Agamemnon Australia“Hotel was very central and part of the shopping centre.”
Ivan
Italy“Room and breakfast were perfect. The position is very good, upon Pakuwon Mall which has supermarket, restaurants, shops and facilities. The stuff fulfilled all my...”
Daniel Singapore“The staff made all the difference here. Great service all around - from the front desk, to the chef and breakfast service staff, to the cleaning staff.”
Irene Singapore“Clean and spacious room with a wide variety of breakfast selection. Staffs are extremely helpful and friendly.”- Irene Singapore“Very nice hotel, filled with polite staffs. Complimentary snacks placed as we waited for my rm keys”
Nicolas
France“Staff is very helpful and always smiling which is important”
Food & drink
Find out what food and drink options you could be enjoying at this property
Property questions and answers
Property surroundings
Property description
Comfortable Accommodations: Four Points by Sheraton Surabaya in Surabaya offers family rooms with air-conditioning, private bathrooms, and city views. Each room includes a work desk, free toiletries, and a TV. Exceptional...
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Check-inFrom 15:00Guests are required to show a photo identification and credit card upon check-inYou'll need to let the property know in advance what time you'll arrive.Check-outUntil 12:00Cancellation/ prepaymentCancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.No age restrictionThere is no age requirement for check-inPetsPets are not allowed.GroupsWhen booking more than 2 rooms, different policies and additional supplements may apply.Accepted payment methods
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Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years Cot upon requestFree Extra bed upon requestRp 726,000 per child, per night 3+ years Extra bed upon requestRp 726,000 per person, per night Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.
All cots and extra beds are subject to availability.
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Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Four Points by Sheraton Surabaya, Pakuwon Indah in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
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If you want to request something specific, you can do that after you choose your rate.
Once you book, we'll provide details so you can contact the property directly.
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