Nachelle Homestay
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Property highlights
- ParkingFree parking, Private parking, On-site parking, Street parking
- Free WiFiInternet services
- Shuttle serviceAirport shuttle, Shuttle service
- ViewsMountain view
Facilities
- Airport shuttle
- Non-smoking rooms
- Free parking
- Family rooms
Reviews
Guests who stayed here loved:
Cristal
Spain“Everything. The owners are super nice and make you feel at home.”
Rachel
United Kingdom“Mery was so lovely, she gave us information on the local area and set us up for the sunrise hike of Mount Sibayak. She also makes amazing homemade pizza! The room was...”
Annabel United Kingdom“Lovely room with a great view and really helpful and friendly hosts. Lots of information when you first arrive”- Murielle
Switzerland“Really big beds and a nice bathroom. The hosts Mery and Abdy are such nice people. I did the volcano hike with Abdy and I think you will not find a better guide than him...” - Alina
Germany“I felt very safe and Mery organized everything which was so helpful. I loved my stay!” - Ananda Spain“The host was so kind and helpful. Her English was very good and she gave us many tips for things to do in the area, including the opportunity to do a hike to a volcano....”
Dale United Kingdom“Great location, Mery couldn't have been more helpful and the food she made was delicious. Helped me to arrange the sunrise volcano trek and even got up at 4am to send us...”
Louise United Kingdom“A real home away from home. Meri & Abdi were the most welcoming hosts and really went the extra mile to ensure we were comfortable and had anything we could have needed.”
Piotr
Poland“As a homestay in such a location, everything was good. Super friendly, helpful host. Nice view from the top of the house.”- Rob
Netherlands“Mery and Abdi went out of their way to accommodate us. They were very friendly and responded immediately on Whatsapp.”
Food & drink
Find out what food and drink options you could be enjoying at this property
Property questions and answers
Property surroundings
Property description
Comfortable Accommodations: Nachelle Homestay in Berastagi offers family rooms with private bathrooms, showers, and free toiletries. Guests enjoy mountain views and a sun terrace for relaxation. Convenient Facilities: The...
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Check-inFrom 14:00 to 22:00Guests are required to show a photo identification and credit card upon check-inYou'll need to let the property know in advance what time you'll arrive.Check-outFrom 11:30 to 12:00Cancellation/ prepaymentCancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.Damage policyIf you cause damage to the property during your stay, you could be asked to pay up to Rp 350,000 after check-out, according to this property's Damage Policy.No age restrictionThere is no age requirement for check-inPetsPets are not allowed.Payments by Booking.comBooking.com takes your payment on behalf of the property for this stay, but make sure you have cash for any extras once you get there.SmokingSmoking is not allowed.PartiesParties/events are not allowedQuiet hoursGuests must be quiet between 22:00 and 07:00.
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Child policies
Children of any age are welcome.
Children 11 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
12+ years Extra bed upon requestRp 100,000 per person, per night Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
There is no capacity for cots at this property.
The maximum number of extra beds allowed depends on the room you choose. Please check the maximum capacity for the room you selected.
All cots and extra beds are subject to availability.
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Please note that the property requires a deposit payment. Staff will contact guests directly for payment instructions.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Nachelle Homestay in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
This property will not accommodate hen, stag or similar parties.
Quiet hours are between 22:00:00 and 07:00:00.
If you cause damage to the property during your stay, you could be asked to pay up to Rp 350,000 after check-out, according to this property's Damage Policy.
Damage Policy Notice
Please note that by booking this property on Booking.com, you agree to the following Damage Policy:
- You must keep the property and its content(s), including all furniture, electronic equipments, fixtures, fittings and effects in, on or at the Property in the same state of repair as at the start of the stay, and shall leave the Property in the same state of cleanliness and general order in which it was found when you arrived.
- You are also responsible for the safekeeping of the Property and its contents, therefore you must remember, among others, to lock all doors and windows, and ensure that the Property is safe upon your departure.
- You will be responsible to reimburse Booking.com on behalf of the Property for all damage(s), breakages or loss(es) caused to the Property by you and/or the rest of your guest(s).
- Where any breakages, damage(s) or loss(es) occur, You should report it firsthand to the Property (as soon as reasonably practicable, but always before checkout), and request the Property to initiate a claim through the Booking.com platform, under your reservation number.
- Partners will be able to request a damage fee from you for any damage(s), breakage(s) and loss(es) made to the property and its contents (as defined above) up to 14 days after the end of your stay.
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The Property will initiate a claim through the Booking.com platform. Once completed by the Property and received by Booking.com, we will communicate the claim to you, for potential comments, agreement or disagreement:
- If you agree with the claim, then Booking.com will charge you the agreed amount, following the provision of your payment details and upon your consent. Please note that the Property will not in any case be allowed to charge You directly of the Damage Fee(s) agreed between you and the Property, and only Booking.com (on behalf of the Property), and upon your consent, will be able to charge you for the agreed Damage Fee(s).
- If you reject a claim and Booking.com deems your rejection valid, then we will close the claim and no Damage Fee will be charged.
Please note that during the entire process, Booking.com will only be an intermediary between the Property and You, and there cannot in any way be held responsible or liable, and will only intervene if no agreement is reached between the Property and You.
This Damage Policy does not include:
- general cleaning, ordinary wear and tear, theft of cash and securities, and non-physical damages like smoking fines and breaking House Rules,
- any type of bodily injury or proprietary damage to your (and your guest(s)) personal belongings or others, any kind of criminal activities, secondary/consequential loss, third party liability, for which the Property could seek damage fees outside of this Damage Policy.
It also does not cover any damages that might be caused by an event of force majeure.
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If you want to request something specific, you can do that after you choose your rate.
Once you book, we'll provide details so you can contact the property directly.
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