管理会社の情報
Maison Métropole Srl is a company specialized in the management of short-term rentals. We operate throughout Italy with the goal of making every stay simple and smart.
CHECK-IN AND CHECK-OUT
Check-in is available from 3:00 pm to 10:00 pm. Check-out must be completed by 10:00 am. Late check-in beyond these times is not permitted.
CUSTOMER SERVICE
Our support is available daily from 9:30 am to 10:30 pm (Italian time). An AI chatbot answers immediately, but by typing “operator” you will be connected to a team member for direct help.
MANDATORY ONLINE CHECK-IN
Access requires completing the online check-in on the Maison Métropole portal and uploading a valid ID (passport). This is required by Italian law (Art. 109 of the Consolidated Public Security Laws – R.D. June 18, 1931, no. 773), which obliges us to transmit guest data to the authorities.
CITY TAX
If established by the Municipality, a tourist tax may be requested at arrival. Amount, exemptions, and maximum stay depend on local rules (Art. 4 Legislative Decree 23/2011 and municipal regulations).
RESPONSIBLE USE OF THE PROPERTY
A small welcome kit is provided (toilet paper, shampoo, shower gel); daily restocking is not included.
Follow recycling instructions and use the bins provided.
Use heating/air conditioning responsibly: keep doors and windows closed when on, and switch off when leaving.
Clean dishes, pots, and pans after use, and avoid staining towels or textiles.
Please treat the house with care. Any damages, losses, or missing items attributable to guests may be charged at repair or replacement cost, including possible technical work.
MAINTENANCE & UNEXPECTED ISSUES
Report within 2 hours of arrival any problems with cleaning or equipment so we can promptly assist. Failures of external suppliers (electricity, water, gas, internet), condominium works, or city noise are beyond our control, but we will do our best to reduce inconvenience and support you.
Thank you for your cooperation, and enjoy your stay!
宿泊施設の情報
Welcome to our beautiful townhouse, an architectural gem spread over three floors that welcomes you with a spacious and unique environment. This home is ready to host travelers from all over the world, offering an unforgettable stay immersed in design and comfort.
On the ground floor, you’ll find a bright open space combining the living room and kitchen, perfect for moments of socializing and relaxation.
The bathroom, equipped with a shower, adds practicality and comfort to your stay.
On the first floor, a cozy bedroom with its own walk-in closet awaits, offering you a private and comfortable retreat.
Outside, a courtyard in front of the house invites you to spend relaxing sunny afternoons in complete tranquility.
The villa's design blends minimalism and art, with refined touches of nature-inspired tones and materials like beige, green, wood, and steel. Every detail has been carefully considered to create a harmonious and welcoming atmosphere that will make you feel at home.
Important note: Cable TV channels are not available. The TV functions exclusively as a Smart TV, allowing access to streaming apps (e.g., Netflix, Prime Video, YouTube) using the guest’s personal account.