About this property

Comfortable Accommodations: Santana Lodge Hakuba in Hakuba offers family rooms with private bathrooms, carpeted floors, and wardrobes. Each room includes a bath, shower, and free toiletries. Leisure Facilities: Guests can relax in the garden or on the terrace, enjoy the bar, and stay connected with free WiFi. Additional amenities include an indoor and outdoor play area, games room, and lounge. Convenient Services: The property provides private check-in and check-out, ski pass sales, ski storage, and free on-site parking. Full-day security, luggage storage, and a tour desk enhance the stay. Local Attractions: Hakuba Goryu Ski Resort is less than 1 km away, while Happo-One Ski Resort is 6 km distant. Other nearby points include Nagano Station (40 km) and Zenkoji Temple (41 km).

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

  • Top location: Highly rated by recent guests (9.6)

  • Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Full English/Irish

  • Free private parking available on-site


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
5 single beds
2 single beds
5 single beds
and
1 double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Alexandra
Australia Australia
We loved our stay here late feb-early march 2025. Hosts were fantastic and it is in a perfect location to wander up to Goryu ski field (and easy to get to all the others). Place was warm and laid out so that it was easy to have our own space, or...
Timothy
Australia Australia
Fire place was great , brekkie was good , very cosy home like vibes .
Josie
Australia Australia
The common lounge area was always available, comfortable and toasty warm with the log fire. Mingling with the other guests was an added bonus. The breakfast was a great variety of continental options. The option to stay in for a light dinner was...
Stacey
Australia Australia
We had a fantastic two weeks at Santana, great breaky and a warm, cosy, homely feel. Highly recommend
Elsa
Australia Australia
Similar vibe to ski lodges back in aus, and felt like home. Had everything we needed for a lovely week, lovely brekkie included and convenience of dinner available onsite. Halfway between the station and the lifts of goryu, so easy to get...
Peter
Australia Australia
Can’t thank Albert and Fumi enough for making my stay super comfortable, they’re super helpful and all around nice people. Big open area where everyone chats and hangs out at night. Really close to goriyu lifts and fumis cooking is top shelf!
Alexandra
Australia Australia
Beautiful location, yummy breakfast, kind caring hosts.
Chanel
Australia Australia
- very helpful and friendly staff - free breakfast - unlimited free tea and coffee - clean - comfortable and cozy - met new people and all played cards in the common area - very easy to get to the ski slopes and escal plaza - shuttle bus stop...
Rachael
Australia Australia
Brekky and very homely comfortable feel. Love the living area, super warm and cosy!!
Hans
Australia Australia
Great friendly hosts. Has a nice cabin style, personal feel to it. Short walk through lovely forrest to the ski field Goryu/47. Nice menu for who wants to dine-in. Otherwise there a couple of dinner alternatives within short walking distance....

Managed by Tekapo

Company review score: 9.3Based on 70 reviews from 1 property
1 managed property

Company information

Tekapo is company which manages this lodge with a team from Australia and New Zealand who share a passion for the outdoors — from hiking and skiing to fishing and mountain adventures. Hakuba’s stunning landscape feels like a second home to us, and we’re excited to share it with our guests. Our team enjoys helping travellers make the most of their stay, whether it’s finding the best ski runs, scenic trails, or local dining spots. We strive to make every guest feel welcome, relaxed, and part of the Hakuba experience.

Property information

Santana Lodge Hakuba has been welcoming guests since 2006, offering a comfortable and relaxing stay just minutes from Hakuba Goryu Snow Resort. The lodge features a cozy common lounge where guests can unwind, share stories, and enjoy the warmth of a large wood stove after a day on the slopes. A daily breakfast is served from 7:30 AM to 9:00 AM, providing a hearty start to your ski day. Built with traditional Japanese cedar and exposed beams, the lodge combines authentic charm with a relaxed, open-plan atmosphere. Spacious rooms and shared areas make it especially suitable for families, groups, and friends traveling together — the ideal base for a memorable winter holiday in Hakuba.

Neighbourhood information

We’re located in the heart of Hakuba Goryu Village, surrounded by peaceful forest, cozy guesthouses, and local restaurants. The ski lifts for the Hakuba Goryu and Hakuba 47 resorts are just 250 meters away, making it easy to head straight to the slopes. After a day of skiing, guests can relax in one of three nearby onsen (hot springs) — the closest is only 100 meters from the lodge. For those who enjoy exploring, a scenic hiking and snowshoeing trail starts just 200 meters away, with free guided walks available on request. The area is quiet and ideal for guests looking to unwind and enjoy the mountain atmosphere. A 7-Eleven convenience store is about a 20-minute walk away, and the nearest post office with an ATM is just 10 minutes on foot.

Languages spoken

English,Japanese

Property surroundings

House rules

Santana Lodge Hakuba takes special requests - add in the next step!
Check-in
From 15:00 to 16:00
Check-out
From 08:30 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Curfew
Entry to the property will be closed between the hours of 22:30 and 07:00
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 22:00 and 07:00.

The fine print

Need-to-know information for guests at this property

Please be informed that an extra bed can only be accommodated in the following room type: Quadruple Room with Shared Bathroom. Please contact the property for further details.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 22:00:00 and 07:00:00.

License number: 長野県大町保健所指令7大保生第12-44号