The full amount of the reservation must be paid at check-in.

When reserving multiple rooms, regardless of room type, guests are not guaranteed to stay in adjacent rooms.

Please contact the property in advance if you intend to send any luggage to the hotel via postal services. Also, please make sure that the luggage is marked with your name and check-in date written on your booking confirmation.

Luggage can only be stored for up to 3 days from the day of check-in. For more information, please contact the property directly.

Guests arriving after check-in hours must inform the property in advance. If the property is not informed, the booking may be treated as a no show. Contact details can be found on the booking confirmation.

Spa facilities are open during the following times:

Outdoor spa facilities:

- 06:30–12:00 / 14:00–23:00 (guests must be 120cm or taller)

- Outdoor spa nighttime (after 19:00) use is limited to 18 years old and older

Indoor spa facilities:

- 06:30–12:00 / 14:00–23:00

- Children must be potty trained

Please note that construction work is going on nearby from November 1st, 2024 to June 30th, 2025 from 09:00 to 18:00 except for Sundays and public holidays. And some rooms may be affected by noise.

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.

Los huéspedes con tatuajes no podrán acceder a las zonas de baño comunes ni a otras instalaciones del alojamiento en las que otros huéspedes puedan ver los tatuajes.

El precio no incluye la tasa turística por persona y noche, que se paga directamente en el alojamiento.