Name: HOTEL KARUIZAWA CROSS
Address: 389-0102 Nagano, Karuizawa, Karuizawa 601-1 , Japan, Karuizawa 601-1, Nagano, 389-0102, Japan
Rating: 8.6

HOTEL KARUIZAWA CROSS

–Excellent location - show map

+85 photos

About this property

Comfortable Accommodations: Hotel Karuizawa Cross in Karuizawa offers comfortable rooms with air-conditioning, free WiFi, and modern amenities. Guests appreciate the room comfort and soundproofing. Dining and Leisure: The hotel features a restaurant serving European cuisine for dinner, a bar, and a sun terrace. Additional facilities include a lounge, outdoor seating area, and free on-site parking. Convenient Location: Located 87 km from Matsumoto Airport, the hotel is near St. Paul's Catholic Church Karuizawa (a few steps) and Kyukaruizawa Ginza (3-minute walk). Nearby attractions include Karuizawa Station (2 km) and Usui Pass Railway Heritage Park (18 km). Guest Services: Highly rated for its room comfort, convenient location, and attentive staff, the hotel offers daily housekeeping, ski pass sales, and free WiFi.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.0)

Breakfast info

Buffet

Free parking available at the hotel

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Availability

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Room type	Number of guests
Superior Family Room 2 single beds and 2 double beds and 1 sofa bed
Standard Twin Room 2 single beds
Standard Double Room 1 double bed and 1 sofa bed
Superior Family Room 2 single beds and 2 double beds
Superior Twin Room 2 double beds
Superior Family Room 4 single beds and 2 double beds
Family Room with Terrace 2 single beds and 2 double beds and 1 sofa bed
Superior Family Room 3 double beds and 1 sofa bed
Deluxe Queen Suite 2 large double beds and 4 futon beds
Deluxe Queen Suite 2 large double beds and 2 futon beds
Superior Suite Bedroom 3 double beds Living room 1 sofa bed
Deluxe Twin Room 2 double beds
King Suite Bedroom 2 extra-large double beds Living room 2 sofa beds
One-Bedroom Suite 1 extra-large double bed

Guest reviews

Categories:

Staff

Facilities

Cleanliness

Comfort

Value for money

Location

Free WiFi

Guests who stayed here loved

Peiting

Singapore

“The location is excellent with the Ginza shopping street within walking distance, the rooms are clean and the staff service are excellent. The staff even went the extra mile to send my girl's soft toy which she left behind on the last day. Thank...”

Monique

New Zealand

“The staff were amazing. It’s tidy, has great walkability, the rooms are really nice.”

Katie

Australia

“It was in a great location, clean, the family room had a lot of space, it had floor heating Staff were amazing Bar at front was cozy with a fire place”

Tze

Singapore

“Location, space, very interesting concept and overall a nice and enjoyable stay”

Dorothy

United Kingdom

“We received a warm welcome from staff. The room was very spacious, there's plenty of room for luggage and an area to hang jackets/ bags. The room is spotless, and also smells lovely (like sauna wood, reminded us we are on holiday!). Amenities were...”

Kimberly

Singapore

“I love the size of the rooms! Excellent for big families. The location is also fantastic just next to the Ginza old street with many delicious food options.”

Lærke

Denmark

“Friendly and helpful staff! The rooms felt modern and had a great size with comfortable beds. Location is great, close to the shopping street and the bus which goes from Karuizawa station and all the way to the falls.”

Nathaphol

Thailand

“The staff was so nice and suggested us restaurant around. If I could, I would give her 100 out of 10. Cocktail and drink at the bar were great, atmosphere was awesome.”

Ravindran

Malaysia

“The staff especially the front office , were very helpful and made us feel welcome . Helpful book out taxi and recommended places to visit and dine . Thank you to the 3 lovely ladies at the front desk and special shout out to Renu .”

Hong Kong

“Very friendly & helpful staff, our first contact with them at check in had been very impressive by their good attitude. Great location , right at Ginza Street , while parking lot at the back is convenient for driving travellers. Room is very...”

Hotel surroundings

Food & Drink

Breakfast

Good breakfast included with all options.
Menu style
Buffet
Additional dining options
Dinner

レストラン #1

Cuisine
European
Service
Breakfast • Dinner
Menu
À la carte

More food and drink

Meals • Restaurants • Facilities

House rules

HOTEL KARUIZAWA CROSS takes special requests - add in the next step!

Check-in

From 15:00 to 23:30

Check-out

From 07:00 to 11:00

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Accepted payment methods

Cash

The fine print

Need-to-know information for guests at this property

License number: 11-10