Hotel Marroad Karuizawa

–Excellent location - show map
+38 photos
Scored 8.4
Rated very good

Staff

9.5

About this property

Located a 10-minute walk from JR Karuizawa Station in the highland resort area, Hotel Marroad Karuizawa provides spacious guestrooms with a relaxing ambience. Free pick-up services are offered from the station, and Wi-Fi is available for free in the lobby. Free parking is also provided. Each room is fitted with a flat-screen TV with satellite channels, a fridge and an en suite bathroom. An electric kettle and tea bags are included. Some rooms come with a tatami (woven-straw) flooring area where guests can relax with seating cushions. While staying at Karuizawa Marroad Hotel, guests can request in-room massages, or enjoy playing tennis on the court. Bicycles can be rented from the property. The hotel is a 15-minute walk from Karuizawa Prince Shopping Plaza outlet mall, and a 20-minute walk from old Karuizawa district. Karuizawa Prince Hotel Ski Resort can be reached within a 10-minute drive. Lumière restaurant serves sophisticated French dishes, while Symphony café offers light meals and refreshments. Fontaine bar boasts a large fireplace and wide selection of drinks.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Non-smoking rooms
  • Free parking
  • Family rooms
  • Free WiFi
  • Restaurant
  • Room service
  • Bar
  • Breakfast

Property highlights

  • Top location: Highly rated by recent guests (9.5)

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

  • Free private parking available at the hotel

  • Ski-to-door

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
2 single beds
2 single beds
5 futon beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Kenny
Hong Kong Hong Kong
“good breakfast with garden view. hotel shuttle bus to ski area took only few minutes. staff very helpful to book restaurant near by.”
Zhiquan
Singapore Singapore
“It's a very quiet area and the staff are very helpful! The location is not near the train station but there is shuttle service from 9 to 6pm, you might want to give a call to the hotel to help you get one We enjoyed our stay here as it was...”
Daniel
Switzerland Switzerland
“Das Zimmer war sehr gross. Das Hotel war vom Bahnhof bequem erreichbar. Am Abreisetag hatte es einwenig geregnet, so wurde ich mit dem Hotelbus zum Bahnhof gefahren.”
Ken
Japan Japan
“スタッフさんが部屋まで案内していただきました。 部屋・バスルームの広さも良かったです。 駅からの送迎ありがとうございました。”
Christopher
United States United States
“Hotel Marroad Kariuzawa was very comfortable and tranquil. The hospitality was as usual for a Japanese hotel: outstanding. Japanese breakfast was excellent. The location was also said excellent. A short walk to the train station and to the...”
Sabrina
Germany Germany
“Sehr gutes japanisches Frühstück, sehr saubere und große Zimmer und das freundlichste und aufmerksamste Personal, das ich je erlebt habe. Der Service war 5-Sterne würdig. Es gibt ein kostenloses Shuttle zum Bahnhof, der aber auch sehr gut zu Fuß...”
Azumi
Japan Japan
“夕食のないプランだったが到着時にレストランをよやくできたし、それも量の多すぎない上品なディナーで良かった。 お部屋のアメニティーや飲み物や水がうれしいよ。 朝すぐ裏に素敵な小径がありランニングに最適。ホテルで自転車借りてのサイクリングも良かった。”
Horng
Taiwan Taiwan
“這次入住，家人與同行友人感覺很不錯，覺得很放鬆，環境清悠，距離商店街與outlet相當近，很適合渡假休閒，早餐的服務人員很用心，下次到訪會再入住”
Kazuko
Japan Japan
“ハロウィンの🎃飾り付けがとても素晴らしく、とても清潔でした。 部屋は広く、和洋室だったので大変くつろげました。 窓から見える緑も心地よかったです。”

Hotel surroundings

Restaurants

1 restaurant on site
ルミエール
  • Cuisine
    Japanese • European

House rules

Hotel Marroad Karuizawa takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
¥2,000 per child, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUCUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

If guests wish to use a baby cot, please contact the hotel in advance to reserve one.

To use the property's free shuttle, call upon arrival at Karuizawa Station. Contact details can be found on the booking confirmation.

If guests wish to have dinner at the property, a reservation must be made by 16:00.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.