Phoenix Chalets by HHG
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Property highlights
- BreakfastExceptional breakfast
- ParkingFree parking, Private parking, On-site parking
- ViewsBalcony
- WellnessMassage
- Free WiFiInternet services
Facilities
- Free parking
- Free WiFi
- Non-smoking rooms
- Skiing
Reviews
Guests who stayed here loved:
Hoi
Hong Kong“The staff was very helpful with very quick response to our questions. The meals provided in the packages were fabulous. The whole chalet with new renovations was very clean.”
Yuliya
Japan“Stunning huge well-equipped villa, a great location!”
Wendy
Australia“Great location, good to be near hotel as well. Gregs access to the slopes.good chalet for sure.”- Teck
Malaysia“Very very responsive and professional service team” - Joanna Australia“Great chalet. very spacious. Had its own hot tub which opened out into the snow. Location was good.”
Isabella Hong Kong“thoughtful arrangement - onsen, coffee corner, in-house amenity, tissues, etc”- Khotchakorn
Thailand“บ้านพักทั้งหลัง 3 ชั้น สะอาด อุปกรณ์ครบครัน ฮีตเตอร์อุ่นสบาย ทีวีดู Youtube ได้ ห้องนั่งเล่นกว้างดี ห้องน้ำ 2 ห้อง ไม่ต้องแย่งกัน” 
Masayuki Japan“基本清潔で最高のシャレーでした！ 大きなテレビも２台、シャワーも２ヶ所 大きなキッチン！ とっても良い夜を過ごせました！！！！ 夜は満点の星空が見えて最高！次は長期で借りたいです！”
Kanetugu Japan“お米や醤油、食材は地元のもので、子どもの食育にもなり広いキッチンで料理を楽しく作れました。 夕食のバーベキュー、朝食メニュー見ためにもおしゃれで 美味しく頂きました。 花火は禁止されていましたが、許可をして頂き子どもたちも楽しむことができました。ありがとうございました。 日常を離れて、非日常の中で家族の一体感を体験できたことに感謝します。”
Food & drink
Find out what food and drink options you could be enjoying at this property
Property questions and answers
Property surroundings
Property description
Centrally located in Hakuba Village, Phoenix Chalets by HHG offers luxurious chalet-style accommodation with free Wi-Fi and a kitchen. The property is located within a 15-minute walk from Happoone Ski Resort and a 5-minute drive from JR...
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Check-inFrom 16:00 to 18:00Guests are required to show a photo identification and credit card upon check-inYou'll need to let the property know in advance what time you'll arrive.Check-outUntil 10:00Cancellation/ prepaymentCancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.No age restrictionThere is no age requirement for check-inCards accepted at this property
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Child policies
Children of any age are welcome.
Children 3 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 3 years Cot upon request¥3,500 per child, per night Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
There is no capacity for extra beds at this property.
The maximum number of cots allowed depends on the room you choose. Please check the maximum capacity for the room you selected.
All cots and extra beds are subject to availability.
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To use the property's shuttle service, please make a reservation in advance. Contact details can be found on the booking confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Phoenix Chalets by HHG in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Quiet hours are between 21:00:00 and 08:00:00.
While this property offers long stays beyond one month, Booking.com is not offering a lease to a guest. Accordingly, all guests who will participate in this offering will not have any rights or interests as lessee for the offered property but should remain subject to applicable hotel stay/lodging terms and conditions.
Guests under the age of 18 can only check in with a parent or official guardian.
License number: 18-30号, 長野県大町保健所指令6大保第11-20号
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If you want to request something specific, you can do that after you choose your rate.
Once you book, we'll provide details so you can contact the property directly.
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This property is part of our Preferred Partner Programme. It is committed to providing commendable service and good value. It will pay us a higher commission if you make a booking.
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