Biei Shirogane Onsen Hotel Park Hills
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Property highlights
- BreakfastGood breakfast
- ParkingFree parking, Private parking, On-site parking, Electric charging
- ViewsView
- Free WiFiInternet services
- Kitchen facilitiesElectric kettle, Refrigerator
Facilities
- Indoor swimming pool
- Free parking
- Non-smoking rooms
- Free WiFi
Reviews
Guests who stayed here loved:
- Sharifah
Singapore“Very neat and clean. Front desk staff were friendly.” 
Jing
China“Terrific breakfast and dinner, nice and spacious onsen with outdoor views”
Paul
Australia“The location is wonderful, the staff excellent. The breakfast and dinner were amazing.”- Jek Australia“The rooms in the wing (I think East Wing), were a bit dated, but that added to the charm of the place. The location was superb, and in a quaint area. The size of the rooms...”
- Rungrat
Thailand“Onsen and location next to the water fall are the exceptional experience.” 
Shuyi
Taiwan“The hotel is close to the Shirahige Waterfall and Blue Pond.”
Chinatsu
Japan“3人で泊まったが和室とベッドで、部屋が広く快適に過ごせました。 食事が美味しかった。 アスパラガスのバター焼きが最高でした！”
Gumchok Thailand“Dinner is the best buffet I ever had from hotel buffet”- Chi
Macao“2大2小入住主樓頂層的翻新房間，足夠4人睡覺休息，配套完善，房間整潔及空間合適。 温泉非常舒適，是真正的泉水。尤其是室外區很享受。每天男、女區域互換。酒店有泳池，小孩很喜歡。 雖然酒店已有一定年份，但整體保養良好，員工有禮貌，可以英語溝通。 早餐不是很豪華，但現地產物（如牛奶、蔬菜、米飯）很新鮮、好吃。自製魚生亦很新鮮好味。 酒店隔離...” - Ji
South Korea“리노베이션 된 방이라 비싼 만큼 깨끗하고 이부자리도 좋았습니다. 다만 기왕 고치는거 화장실도 신식으로 고쳤씀 좋았을텐데 화장실이 조금 아쉬웠습니다. 식사는 가족들 모두 만족 했습니다.”
Food & drink
Find out what food and drink options you could be enjoying at this property
Property questions and answers
Property surroundings
Property description
Nestled in the beautiful mountains and surrounded by untouched nature, 美瑛 白金温泉 ホテルパークヒルズ boasts natural hot spring baths, a fitness centre and a relaxation massage salon. Free Wi-Fi is provided in the public area. Spacious non-smoking...
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Check-inFrom 15:00 to 20:00You'll need to let the property know in advance what time you'll arrive.Check-outUntil 10:00Cancellation/ prepaymentCancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.Refundable damage depositA damage deposit of ¥200,000 is required. The property charges this 7 days before arrival. That's about US$1,329. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.Age restrictionThe minimum age for check-in is 18PetsPets are not allowed.GroupsWhen booking more than 3 rooms, different policies and additional supplements may apply.Cards accepted at this hotel
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Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
7+ years Extra bed upon requestFree Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
There is no capacity for cots at this property.
The maximum number of extra beds allowed depends on the room you choose. Please check the maximum capacity for the room you selected.
All cots and extra beds are subject to availability.
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You must inform the hotel in advance what time you plan to check in. If you plan to check in later than 20:00, please inform the hotel directly. If your check-in time changes, please update the hotel.
Please inform Biei Shirogane Onsen Hotel Park Hills in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
A damage deposit of ¥200,000 is required. The property charges this days before arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
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If you want to request something specific, you can do that after you choose your rate.
Once you book, we'll provide details so you can contact the property directly.
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