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Yuzawa New Otani

–Great location - show map
+25 photos
Scored 8.7
Rated fabulous

Staff

9.1

About this property

Boasting natural hot spring baths and hot tubs, Yuzawa New Otani is located just a 5-minute walk from Yuzawa Kogen Ski Resort. JR Echigo-Yuzawa Shinkansen (bullet train) Station is a 7-minute walk away. Free Wi-Fi is available for all area. The hotel offers both Japanese-style rooms with tatami (woven-straw) flooring and Western rooms fitted with beds. All rooms come with a flat-screen TV, a fridge and an en suite bathroom. Yukata robes/nightwear and an electric kettle with tea bags are also included. New Otani Yuzawa provides ski equipment hire and bicycle rental services on site. A female-only spa is available on site. Karaoke facilities and a gift shop are available. There are 11 ski resorts in the area within a 20-minute drive from the New Otani Yuzawa. Guests can use free shuttles operated by the resorts, which stop right in front of the hotel. For breakfast, a Japanese set meal or an international buffet can be enjoyed at the dining room (guests cannot choose).

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free parking
  • Non-smoking rooms
  • Skiing
  • Family rooms
  • Free WiFi
  • Spa and wellness centre
  • Facilities for disabled guests
  • Restaurant

Property highlights

Top location: Highly rated by recent guests (8.6)

Breakfast info

Continental, Asian, Buffet

  • Free private parking available at the hotel

  • Open-air bath, ​Public Bath, ​Hot spring bath

Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Monique
United Kingdom United Kingdom
“Very friendly and accommodating and requests are best delivered.”
Edward
Taiwan Taiwan
“New Otani is a great hotel for stay and ski, friendly staff, great hot springs, The hotel is close to shuttle bus stop for the ski resort.”
Zimmermann
Australia Australia
“Room was comfortable and the breakfast was great. Hotel was well setup for skiing with the rental shop next door and lockers for skis and snowboards in the hotel.”
Yeuk
Hong Kong Hong Kong
“Room is clean, nice private onsen. Near JR station, ski shuttle bus stop and convenience store. Friendly staffs, help me to contact the ski rental shop to cancel the reservation.”
Dwbhappy68
Singapore Singapore
“The room was very spacious. Tatami in the room was comfortable. There was hot and cold water, and some tea bags and snacks in the room. The location is quite convenient. Ski rental is just next door to reception entrance. There were lockers to...”
Sovannie
Australia Australia
“Very convenient location, beautiful facilities and helpful staff. Breakfast buffet had a variety of foods and was a good start to our day. If we ever need accommodation in Echigo Yuzawa again, I'll be looking for availability here at Yuzawa New...”
Casey
Singapore Singapore
“Nice room, good breakfast and we enjoyed the onsen.”
Y
Singapore Singapore
“The location is quite near to Yuzawa train station with many restaurants nearby. The hotel offers free shuttle service from the hotel to Yuzawa train station every 20 minutes which is very nice! Breakfast is good with local cuisine. The onsen...”
Vaimana
French Polynesia French Polynesia
“The manager is awesome. The spot is cute its very good place to stay”
Steve
Australia Australia
“authentic Japanese stay and accommodation. we even nuded up and embraced the onsen culture. naked in a hot outdoor onsen while catching snow flakes was quite surreal.”

Hotel surroundings

Restaurants

1 restaurant on site
RESORT DINING THE SNOW
  • Cuisine
    Japanese • Local
  • Open for
    Breakfast • Dinner
  • Ambiance
    Family friendly

House rules

Yuzawa New Otani takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 07:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 4 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print

Need-to-know information for guests at this property

Guests with children must inform the property at the time of booking. Please specify how many children will be staying and their respective ages in the special request box.

Please note that child rates are applicable to children 3 years and younger and adult rates are applicable to children 4 years and older. Please contact the property for more details.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.