Nairobi Serena Hotel
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Property highlights
- BreakfastSuperb breakfast
- ParkingFree parking, Private parking, On-site parking
- ViewsBalcony, City view, View, Garden view
- WellnessSpa and wellness centre, Massage, Sauna, Fitness centre
- Free WiFiInternet services
Facilities
- Outdoor swimming pool
- Airport shuttle
- Free WiFi
- Fitness centre
Reviews
Guests who stayed here loved:
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LuxembourgFood & drink
Find out what food and drink options you could be enjoying at this property
Property questions and answers
Property surroundings
Property description
Situated in the heart of Nairobi, the extensive ground of Serena Hotel contains a fitness centre and spa. Guests can relax in a sun lounger beside the outdoor pool, which is surrounded by palm trees. The elegant and spacious rooms and...
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Check-inFrom 12:00 to 23:30Guests are required to show a photo identification and credit card upon check-inYou'll need to let the property know in advance what time you'll arrive.Check-outFrom 01:00 to 10:00Cancellation/ prepaymentCancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.No age restrictionThere is no age requirement for check-inPetsPets are not allowed.Accepted payment methods
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Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 3 years Cot upon requestFree 17+ years Extra bed upon requestUS$50 per person, per night Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.
All cots and extra beds are subject to availability.
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Airport transfers and excursions within Nairobi are available at a surcharge. Please contact the property at least 48 hours prior to your arrival. Full flight details are required
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Nairobi Serena Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
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If you want to request something specific, you can do that after you choose your rate.
Once you book, we'll provide details so you can contact the property directly.
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