Serena Beach Resort & Spa
Accessibility links
Property highlights
- BreakfastFabulous breakfast
- ParkingFree parking, Private parking, On-site parking
- ViewsSea view, Balcony, View, Garden view
- WellnessSpa and wellness centre, Hot tub/Jacuzzi, Massage, Sauna
- Free WiFiInternet services
Beachfront
Facilities
- Outdoor swimming pool
- Beachfront
- Free WiFi
- Family rooms
Reviews
Guests who stayed here loved:
- Luisa
Switzerland
“Great breakfast, I appreciated the various vegetarian options. The pool is big and very well maintained, perfect for hanging out or swimming laps.” - Wael
Canada
“Very clean and friendly professional staff. Especially. Restaurant staff were very professional and well trained” - Safina
Uganda
“Very clean and natural environment with good hospitality. Good reception , very good food, excellent services at all facilities” - Hazel
Ireland
“We loved our stay. The staff and animation team especially were amazing and made our stay so enjoyable. The food was also brilliant and we had several meals at jahazi grill...” - Sen
Kenya
“I like their service and the hotel rooms are superb 👌” - Grant
South Africa
“Everything about Serena Beach resort is great... as long as you're happy to spend all your time at the resort because there's nothing else anywhere close by.” - Jenny
South Africa
“It was a lovely location. The food was awesome. Rooms were clean and very comfortable. Staff was friendly. Will definitely want to revisit this property.” - Oussema
Tunisia
“Staff are super friendly clean and confortable stay” - Joan
Kenya
“Beautiful ocean view , very good food and customer centric staff” - Joan
Kenya
“I enjoyed my stay at Serena very much. Clean rooms, helpful and very friendly staff, good variety of breakfast foods, champagne for breakfast, direct access to the beach”
Sustainability
- Ecotourism Kenya Ecorating Certification Scheme
Food & drink
Find out what food and drink options you could be enjoying at this property
Property questions and answers
Property surroundings
Property description
Situated directly on the white sandy beach of Shanzu, Serena Beach Hotel & Spa offers panoramic views over the Indian Ocean. Guests can dine beside the outdoor pool in the extensive tropical gardens. All of the spacious, air-conditioned...
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Check-inFrom 14:00Guests are required to show a photo identification and credit card upon check-inYou'll need to let the property know in advance what time you'll arrive.Check-outUntil 11:00Cancellation/ prepaymentCancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.No age restrictionThere is no age requirement for check-inPetsPets are not allowed.Accepted payment methods
Cash -
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 3 years Cot upon requestFree Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
There is no capacity for extra beds at this property.
The maximum number of cots allowed depends on the room you choose. Please check the maximum capacity for the room you selected.
All cots and extra beds are subject to availability.
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Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Serena Beach Resort & Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
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If you want to request something specific, you can do that after you choose your rate.
Once you book, we'll provide details so you can contact the property directly.
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This property is part of our Preferred Partner Programme. It is committed to providing commendable service and good value. It will pay us a higher commission if you make a booking.