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Sustainability certification

Serena Beach Resort & Spa

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Shanzu, Mombasa
Great location
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Property highlights

  • Breakfast
    Fabulous breakfast
  • Parking
    Free parking, Private parking, On-site parking
  • Views
    Sea view, Balcony, View, Garden view
  • Wellness
    Spa and wellness centre, Hot tub/Jacuzzi, Massage, Sauna
  • Free WiFi
    Internet services

Beachfront

Property is on the beach or right next to it.Show on map

Facilities

  • Outdoor swimming pool
  • Beachfront
  • Free WiFi
  • Family rooms

Reviews

Scored 8.6
Rated fabulous
Location
Cleanliness
Value for money

Guests who stayed here loved:

  • Luisa
    Switzerland Switzerland
    Great breakfast, I appreciated the various vegetarian options. The pool is big and very well maintained, perfect for hanging out or swimming laps.
  • Wael
    Canada Canada
    Very clean and friendly professional staff. Especially. Restaurant staff were very professional and well trained
  • Safina
    Uganda Uganda
    Very clean and natural environment with good hospitality. Good reception , very good food, excellent services at all facilities
  • Hazel
    Ireland Ireland
    We loved our stay. The staff and animation team especially were amazing and made our stay so enjoyable. The food was also brilliant and we had several meals at jahazi grill...
  • Sen
    Kenya Kenya
    I like their service and the hotel rooms are superb 👌
  • Grant
    South Africa South Africa
    Everything about Serena Beach resort is great... as long as you're happy to spend all your time at the resort because there's nothing else anywhere close by.
  • Jenny
    South Africa South Africa
    It was a lovely location. The food was awesome. Rooms were clean and very comfortable. Staff was friendly. Will definitely want to revisit this property.
  • Oussema
    Tunisia Tunisia
    Staff are super friendly clean and confortable stay
  • Joan
    Kenya Kenya
    Beautiful ocean view , very good food and customer centric staff
  • Joan
    Kenya Kenya
    I enjoyed my stay at Serena very much. Clean rooms, helpful and very friendly staff, good variety of breakfast foods, champagne for breakfast, direct access to the beach

Sustainability

This property has 1 third-party sustainability certification.
  • Ecotourism Kenya Ecorating Certification Scheme
    Ecotourism Kenya Ecorating Certification Scheme
Fits: 2 adults
Beds: 2 single beds , 1 extra-large double bed

581 feet² Air conditioning Ensuite bathroom Balcony Bath or shower Garden view Inner courtyard view Tea/Coffee maker Free WiFi

Show prices
Fits: 2 adults
Beds: 1 extra-large double bed or 2 single beds

312 feet² Air conditioning Ensuite bathroom Balcony Bath or shower Garden view Inner courtyard view Tea/Coffee maker Free WiFi

Show prices
Fits: 2 adults
Bed: 1 large double bed

215 feet² Air conditioning Ensuite bathroom Balcony Bath or shower Garden view Inner courtyard view Tea/Coffee maker Free WiFi

Show prices
Fits: 2 adults
Beds: 1 extra-large double bed or 2 single beds

388 feet² Air conditioning Sea view Ensuite bathroom Balcony Garden view Tea/Coffee maker Electric kettle Free WiFi

Show prices
Fits: 2 adults
Beds: 2 single beds

215 feet² Air conditioning Ensuite bathroom Balcony Bath or shower Garden view Tea/Coffee maker Electric kettle Free WiFi

Show prices
Fits: 2 adults
Bedroom:
1 large double bed
Living room:
1 sofa bed

517 feet² Air conditioning Ensuite bathroom Balcony Bath or shower Garden view Tea/Coffee maker Electric kettle Free WiFi

Show prices

Food & drink

Find out what food and drink options you could be enjoying at this property

Property questions and answers

Find more information about the property in the questions and answers. If you can't find what you're looking for you can also send your own questions to the property.

Property surroundings

Shanzu, 00100 Mombasa, Kenya
Great location

Property description

Situated directly on the white sandy beach of Shanzu, Serena Beach Hotel & Spa offers panoramic views over the Indian Ocean. Guests can dine beside the outdoor pool in the extensive tropical gardens. All of the spacious, air-conditioned...

  • Check-in
    From 14:00
    Guests are required to show a photo identification and credit card upon check-in
    You'll need to let the property know in advance what time you'll arrive.
    Check-out
    Until 11:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardMaestroCash
  • Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 3 years
    Cot upon request
    Free

    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

    There is no capacity for extra beds at this property.

    The maximum number of cots allowed depends on the room you choose. Please check the maximum capacity for the room you selected.

    All cots and extra beds are subject to availability.

  • Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Serena Beach Resort & Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

    Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

    Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

    Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

  • If you want to request something specific, you can do that after you choose your rate.

    Once you book, we'll provide details so you can contact the property directly.

  • This property is part of our Preferred Partner Programme. It is committed to providing commendable service and good value. It will pay us a higher commission if you make a booking.
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