The Ritz-Carlton, Astana
Accessibility links
Property highlights
- BreakfastFabulous breakfast
- ParkingFree parking, Private parking, On-site parking, Electric charging
- Pet friendlyPets welcome, Charges may apply, Pet basket, Pet bowls
- WellnessSpa and wellness centre, Hot tub/Jacuzzi, Massage, Sauna
- ViewsCity view, View, Landmark view
Facilities
- Indoor swimming pool
- Free WiFi
- Free parking
- Family rooms
Reviews
Guests who stayed here loved:
Ana
Georgia“very friendly staff and helpful, the restaurants are amazing 🤩 one of the best experiences”
Jevgenij
United Kingdom“Excellent room and great service. Very central location and only 30 mins away from the airport. Also great cocktails on the top floor cocktail bar.”- Jacob
Ireland“Pretty much everything. But the biggest highlight has to be the staff, they met our every need and went way above and beyond to make the experience perfect.” - Anton
Russia“This is a proper Ritz Carlton the way it should be. A new building in the center of the city with everything one could want. If you can afford it, then you should stay with...” - Evgenii Russia“I think this is a top hotel in Astana. The staff is friendly, everything is new and clean.”
Markus
Austria“An exceptional hospitality experience — the reception team was warm and welcoming, the rooms and spa were immaculate. I would definitely stay here again.”- Sana
Kazakhstan“great staff super helpful and the hotel was very clean and up to the ritz standards” 
Kevin United Kingdom“The rooms were enormous and immaculately furnished. The staff were amazing. Loved the shopping mall attached to the hotel. The gym and Spa were the best I’ve ever...”
Shkodra Kazakhstan“It’s the best hotel in nd the best staff like never i have see it before amazing i prefer to everyone to go to relax”
Irina
Montenegro“Perfect location, great views of the whole city, very stylish, beautiful and large rooms, perfect cleanliness! Very high level service, breakfasts for every taste!!! Highly...”
Food & drink
Find out what food and drink options you could be enjoying at this property
Property questions and answers
Property surroundings
Property description
The Ritz Carlton sets the standard in elegance for business and leisure travelers worldwide. We have been perfecting the art of hospitality and have developed an approach to luxury that has never been duplicated. Discover the height of...
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Check-inFrom 15:00Guests are required to show a photo identification and credit card upon check-inYou'll need to let the property know in advance what time you'll arrive.Check-outUntil 12:00Cancellation/ prepaymentCancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.No age restrictionThere is no age requirement for check-inPetsPets are allowed. Charges may be applicable.Accepted payment methods
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Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years Cot upon requestFree 3+ years Extra bed upon requestKZT 22,400 per person, per night Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.
All cots and extra beds are subject to availability.
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Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform The Ritz-Carlton, Astana in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
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If you want to request something specific, you can do that after you choose your rate.
Once you book, we'll provide details so you can contact the property directly.
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This property is part of our Preferred Partner Programme. It is committed to providing commendable service and good value. It will pay us a higher commission if you make a booking.
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