Cinnamon Citadel Kandy
Accessibility links
- Mountain view
- Garden
- Swimming pool
- Free WiFi
Facilities
- Outdoor swimming pool
- Free WiFi
- Airport shuttle
- Free parking
Reviews
Guests who stayed here loved:
- Piyumani
Sri Lanka“Loved the serenity of the property, there was a lot more to do. We also got a glimpse into art and culture with a beautiful show put together on kandy cultural life. I...” 
Norman
Australia“The environment at the Citadel was like a Sanctuary in the midst of the continuous bustle of the City, exactly as required. Excellent:) Thank you.”- Darvin Sri Lanka“It was a wonderful stay at Cinnamon Citadel Kandy. The food was excellent, our kid enjoyed a lot, and the rooms were clean, spacious, with a beautiful view of the Mahaweli...”
Catherine
United Kingdom“The staff are always very friendly and the hotel clean and comfortable. We had a garden room which was well placed for access to the pool.”- Vishal
India“Great breakfast with lots of choice for most nationalities” 
Aditya
United Arab Emirates“Calm and Peaceful location. Staff were friendly, warm at receiving.”
Evan Australia“Beautiful staff. I was waiting for Kya to row her boat upstream ( Where the Crawdads Sing). We didn’t want to leave.”- Fiona Australia“Beautiful hotel, great location, clean. Staff are amazing.”
- Stephen United Kingdom“Very convenient location for exploring Kandy. Friendly and helpful staff. Special thanks to Nissanka and Sandun Fernando for great service. Don't miss the boat trip along...”
- Annemart United Kingdom“Our waiter Sasi was a real host, no request too much. The hotel reminded us of hotels in Europe, clean, great facilities, good food, big rooms”
Food & drink
Find out what food and drink options you could be enjoying at this property
Property questions and answers
Property surroundings
Property description
Located 500 metres above sea level, Cinnamon Citadel Kandy offers a spectacular outdoor pool. It offers well-appointed air-conditioned rooms featuring spacious interiors with fine bedding and furnishing. Each room is equipped with a...
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Check-inFrom 14:00Guests are required to show a photo identification and credit card upon check-inYou'll need to let the property know in advance what time you'll arrive.Check-outUntil 12:00Cancellation/ prepaymentCancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.Age restrictionThe minimum age for check-in is 18PetsPets are not allowed.GroupsWhen booking more than 5 rooms, different policies and additional supplements may apply.Accepted payment methods
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Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 3 years Cot upon requestFree Extra bed upon requestUS$10 per child, per night 4 - 11 years Extra bed upon requestUS$10 per child, per night Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.
All cots and extra beds are subject to availability.
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Please note that from December 24th to December 31st, supplements may apply for the Gala Dinners.
Please note that all confirmed reservations will be billed in USD.
The name on the credit card used for the booking should correspond to the guest staying at the property. For bookings made by a third party, you will need to complete an authorisation form and present a copy of the person's ID and credit card.
Please note that the resort may contact the cardholder for verification purposes.
Please note that all cancellations will be charged, including taxes.
Please note that we will charge an additional 2.56% of the total rate for arrivals, effective from October 1st onwards, if the final room bill is paid in LKR.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Cinnamon Citadel Kandy in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
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If you want to request something specific, you can do that after you choose your rate.
Once you book, we'll provide details so you can contact the property directly.
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This property is part of our Preferred Plus Programme. It is committed to providing outstanding service and excellent value. It will pay us a higher commission if you make a booking.
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