Konouz Palace
Accessibility links
Property highlights
- ParkingFree parking, Private parking, On-site parking
- ViewsBalcony, View, Garden view, Mountain view
- Free WiFiInternet services
- Shuttle serviceAirport shuttle
- Kitchen facilitiesKitchenette, Coffee machine, Dining table, Kitchen
Facilities
- Outdoor swimming pool
- Free WiFi
- Airport shuttle
- Free parking
Reviews
Guests who stayed here loved:
Netherlands
Ireland
Morocco
Norway
United Kingdom
United Kingdom
Spain
France
United Arab Emirates
FranceQuality rating
Food & drink
Find out what food and drink options you could be enjoying at this property
Property questions and answers
Property surroundings
Property description
Elegant Accommodation: Konouz Palace in Marrakesh offers a recently renovated villa with an infinity swimming pool, sun terrace, and lush garden. Guests enjoy free WiFi, ensuring connectivity during their stay. Comfortable...
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Check-inFrom 15:00 to 18:00Guests are required to show a photo identification and credit card upon check-inYou'll need to let the property know in advance what time you'll arrive.Check-outFrom 08:00 to 11:00Cancellation/ prepaymentCancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.Damage policyIf you cause damage to the property during your stay, you could be asked to pay up to € 150 after check-out, according to this property's Damage Policy.No age restrictionThere is no age requirement for check-inPayments by Booking.comBooking.com takes your payment on behalf of the property for this stay, but make sure you have cash for any extras once you get there.SmokingSmoking is not allowed.PartiesParties/events are not allowedPetsPets are not allowed.
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Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
There is no capacity for cots at this property.
There is no capacity for extra beds at this property.
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Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Konouz Palace in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
If you cause damage to the property during your stay, you could be asked to pay up to € 150 after check-out, according to this property's Damage Policy.
Damage Policy Notice
Please note that by booking this property on Booking.com, you agree to the following Damage Policy:
- You must keep the property and its content(s), including all furniture, electronic equipments, fixtures, fittings and effects in, on or at the Property in the same state of repair as at the start of the stay, and shall leave the Property in the same state of cleanliness and general order in which it was found when you arrived.
- You are also responsible for the safekeeping of the Property and its contents, therefore you must remember, among others, to lock all doors and windows, and ensure that the Property is safe upon your departure.
- You will be responsible to reimburse Booking.com on behalf of the Property for all damage(s), breakages or loss(es) caused to the Property by you and/or the rest of your guest(s).
- Where any breakages, damage(s) or loss(es) occur, You should report it firsthand to the Property (as soon as reasonably practicable, but always before checkout), and request the Property to initiate a claim through the Booking.com platform, under your reservation number.
- Partners will be able to request a damage fee from you for any damage(s), breakage(s) and loss(es) made to the property and its contents (as defined above) up to 14 days after the end of your stay.
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The Property will initiate a claim through the Booking.com platform. Once completed by the Property and received by Booking.com, we will communicate the claim to you, for potential comments, agreement or disagreement:
- If you agree with the claim, then Booking.com will charge you the agreed amount, following the provision of your payment details and upon your consent. Please note that the Property will not in any case be allowed to charge You directly of the Damage Fee(s) agreed between you and the Property, and only Booking.com (on behalf of the Property), and upon your consent, will be able to charge you for the agreed Damage Fee(s).
- If you reject a claim and Booking.com deems your rejection valid, then we will close the claim and no Damage Fee will be charged.
Please note that during the entire process, Booking.com will only be an intermediary between the Property and You, and there cannot in any way be held responsible or liable, and will only intervene if no agreement is reached between the Property and You.
This Damage Policy does not include:
- general cleaning, ordinary wear and tear, theft of cash and securities, and non-physical damages like smoking fines and breaking House Rules,
- any type of bodily injury or proprietary damage to your (and your guest(s)) personal belongings or others, any kind of criminal activities, secondary/consequential loss, third party liability, for which the Property could seek damage fees outside of this Damage Policy.
It also does not cover any damages that might be caused by an event of force majeure.
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If you want to request something specific, you can do that after you choose your rate.
Once you book, we'll provide details so you can contact the property directly.
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This property is part of our Preferred Plus Programme. It is committed to providing outstanding service and excellent value. It will pay us a higher commission if you make a booking.
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