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Get the celebrity treatment with world-class service at Casa Chukum - Hotel Boutique
Elegant Accommodation: Casa Chukum - Hotel Boutique in Bacalar offers a 5-star experience with a sun terrace, garden, and a year-round outdoor swimming pool. Guests enjoy free WiFi, a bar, and complimentary bicycles. Comfortable Amenities: Rooms feature air-conditioning, private bathrooms, and garden or pool views. Additional amenities include a lounge, games room, and family rooms. Private check-in and check-out, a 24-hour front desk, and concierge service ensure a comfortable stay. Dining Options: A buffet breakfast with local specialities, warm dishes, and fruits is available. The hotel also offers a coffee shop and room service. Prime Location: Located 35 km from Chetumal International Airport, the hotel is praised for its attentive staff and beautiful garden. Guests appreciate the convenient location and proximity to local attractions.
Couples particularly like the location — they rated it 9.6 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Outdoor swimming pool
- Non-smoking rooms
- Spa and wellness centre
- Room service
- Free WiFi
- Family rooms
- Bar
- Breakfast
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Guest reviews
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Guests who stayed here loved
- Antoine
France
“The location close to city center. All the staff is very kind. The room are nice and the garden is great. There is also a cool rooftop and a big mention for the cats which are very cute!” - Eero
Netherlands
“Very cozy and laidback, just like Bacalar itself, with superb staff (Emmanuel, Samantha) who made us feel right at home. On the first night they invited us to a local party where we had the best time ever and really got to experience Mexican...” - Rebecca
United Kingdom
“We loved EVERYTHING about this wonderful hotel! The staff were so incredibly helpful and made us feel so welcome. It was beautifully and tastefully designed and the rooms were very comfortable too; slept very well! The pool was lovely too. We paid...” - Bolden
United States
“Excellent location and staff, comfortable and modest boutique hotel. GREAT ART and refreshing pool and the rooftop is a great place to relax. We will return” - Maya
United Kingdom
“Great pool and very friendly staff! Amazing location too” - Andi
United Kingdom
“- Great hotel + location - The team at Casa Chukum are very friendly and helpful - Comfortable room - Great rooftop with views of the laguna” - Christopher
Germany
“My AC was not working, so staff helped me with a free upgrade” - Ryan
United Kingdom
“Beautiful little boutique hotel with such friendly staff who know you all by name and really go out of their way to make your stay as happy and comfortable as possible.” - Ronen
Israel
“The ambience, the familiarity of the staff and the owners” - Monica
Italy
“I loved everything.The style, the care for every details and the kindness of the staff.”
Hotel surroundings
House rules
Child policies
Children of any age are welcome.
Children 17 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.



