About this property

Comfortable Accommodations: Grann Hotel in Ciudad Valles offers air-conditioned rooms with private bathrooms, free WiFi, and modern amenities. Each room includes a TV, sofa, and wardrobe, ensuring a pleasant stay. Exceptional Facilities: Guests can enjoy a fitness centre, sun terrace, year-round outdoor swimming pool, and a restaurant. The hotel features a fitness room, pool bar, and free on-site private parking. Additional services include a 24-hour front desk, housekeeping, and a tour desk. Dining Experience: The family-friendly restaurant offers brunch, dinner, and cocktails in a modern and romantic ambience. The bar provides a relaxing space for guests to unwind. Local Attractions: Tamul Waterfalls are located 47 km from the hotel, offering scenic views and outdoor activities. Golfing enthusiasts can also explore nearby golf courses.

Couples particularly like the location — they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.8)

  • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 double beds
1 single bed
and
2 double beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Raul
Mexico Mexico
La ubicación es muy buena justo en el centro de Ciudad Valles muy cerca de las salidas a TOURS y también cerca de la terminal de autobuses.
Ana
Guatemala Guatemala
Yo le doy una mejor calificación de la que Booking le da. El personal es amable. Tiene dos restaurantes para escoger. La piscina se ve agradable y tiene un pequeñito gimnasio. Habitaciones amplias.
Arnaud
Mexico Mexico
Hotel sur une route passante mais les chambres donnaient vers l'intérieur donc pas de nuisance. Nous avons eu une grande chambre avec un balcon très agréable. Le petit déjeuner inclus est léger et nécessite de le compléter avec la carte. L'hotel...
Martin
Mexico Mexico
La atención del personal del hotel, la alberca y los restaurantes es excelente, la alberca esta muy bonita, la ubicación es muy centrica, la calidad de la comida es muy buena...
Bernard
France France
Son emplacement, la grande chambre donnant sur la piscine, la piscine
Elsa
United States United States
Que tiene el restaurante para desayunar antes de irte a los tours
Cynthia
Mexico Mexico
El restaurante mar y tierra que está al lado del lobby la comida muy rica. Las habitaciones muy limpias de buen tamaño, ñas camas super cómodas
Viridiana
Me gustó la habitación amplia, la limpieza y el área de alberca excelente servicio 👌
Aleyda
Mexico Mexico
Esta rico los desayunos y comida en general. Pero el servicio es lento. Los meseros no conocen su menú. Y sirven la comida fría
Alberto
United States United States
friendly staff, great food and very clean facilities. during our stay there was a water issue and had no water in restroom. staff was notified and issue was resolved in a timely manner

Hotel surroundings

Restaurants

2 restaurants on site
MONALE
  • Open for
    Breakfast • Brunch • Dinner
MAR Y TIERRA
  • Open for
    Dinner • Cocktail hour
  • Ambiance
    Family friendly • Modern • Romantic

House rules

Grann Hotel takes special requests - add in the next step!
Check-in
From 15:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

Please inform Grann Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.