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About this property
Comfortable Accommodations: Hotel Caracol Puerto Morelos in Puerto Morelos offers family rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a TV, private entrance, and kitchenette with a coffee machine and kitchenware. Convenient Facilities: Guests can relax on the terrace or enjoy the outdoor seating area. The hotel provides a 24-hour front desk, tour desk, and free toiletries. Additional amenities include a shower and free toiletries. Prime Location: Located 25 km from Cancún International Airport, the hotel is a 3-minute walk from Playa Puerto Morelos. Nearby attractions include La Isla Shopping Mall (41 km) and Moon Palace (22 km). Guests appreciate the convenient location, attentive staff, and room cleanliness.
Couples particularly like the location — they rated it 9.0 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Non-smoking rooms
- Free WiFi
- Family rooms
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Guest reviews
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Guests who stayed here loved
- Ione
United Kingdom“The hotel is way more characterful than I expected. It's really beautifully done with lovely furnishings. There is also a big roof terrace with loungers that overlooks the mangroves and it feels very gorgeous and jungly. The location is just a few...” - Gideon
Canada“Staff were friendly, hotel was clean, location was great.” - Li Canada“The room was very nice, in good condition, well-lit with attractive over-the bed lamps, bedside plug-in, hangers and a place to put luggage. A small frig and coffee maker were provided. Good water pressure and hot water. TV had good number of...”
- Magdalena
Poland“Clean bright room, good localisation, tarrace space to sit in the evening” - Cherryl United Kingdom“Great location. A little basic but in process of refurbishment. Could do with A few extras eg clothes aiders, extra towels, hairdryer”
- Giovanni
Italy“Good stay - the value was worth the money, nothing more nothing less.” - Christine Canada“Arrived late at night. Upon arrival, attendant had our reservation but the rate was higher than we originally booked. I showed him my email with the price and he agreed to charge us what we had agreed on originally.”
- Kevin Canada“Our room was large and spacious and had a lot of shelves to stick stuff on. We changed from a much smaller room, which was very cramped, and had a window that faced another window. The rooms are all different. AC and hot water were good. Beds...”
- Daisy United Kingdom“A lovely little place in Puerto Morelos. The rooms are a good size and nicely decorated. The shower was great - good pressure and hot water! The staff were very kind and welcoming. We enjoyed the little terrace on the roof where you can bring...”
- María
Spain“Comfortable and quiet place, close to the beach and main shops, restaurants, etc.”
Hotel surroundings
House rules
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The fine print
Please inform Hotel Caracol Puerto Morelos in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
