Aparta-Hotel CASA REAL Apartamentos
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Property highlights
- The entire place is yours1 bedroom, 3 beds, 1 bathroom
- ViewsBalcony, City view, View, Mountain view
- WellnessHot tub/Jacuzzi, Massage, Couples massage
- Free WiFiInternet services
- Kitchen facilitiesKitchenette, Coffee machine, Electric kettle, Dining table
Facilities
- Free WiFi
- Non-smoking rooms
- Room service
Reviews
Guests who stayed here loved:
Zulema
United States“-Excellent location. -Excellent rooms! I had everything I needed. -Excellent people, Edgar and his dad are the most genuine/wonderful people. I'm for sure coming back...”
Jarek
Poland“Good place to stay in central Chapala. A little bit expensive (as for Mexican standards) but deserves its price. Very friendly and helpful owner. Fully equipped apartment...”- Katherine
United Kingdom“Friendly owners, comfortable clean room, good kitchenette facilities, nice bathroom.” - Juan
Mexico“Excelente ubicación, y muy buenas instalaciones y servicios” 
Diana Mexico“La atención de Edgar, la terraza, ubicación, limpieza, en realidad todo es agradable”- Rodriguez Mexico“El lugar muy cómodo, ideal para pasar la noche a descansar, anfitrión es muy servicial y amable. Es un lugar muy seguro y limpio.”
Everardo Mexico“El departamento es confortable y arreglado con un gran gusto y con buenas comodidades. El baño con un Jacuzzi, aunque no lo empleamos, para no consumir tanta agua. Gran...”- Castellanos Mexico“Muy cómodo, bonito y en excelente ubicación. Pasas los días agusto en este lugar.”
- Devis Mexico“Excelente atención ubicación y muy confortable departamento.”
- Diana United States“The rooms has everything you need. This location is great. El hotel es céntrico puedes caminar al malecon y muchos lugares hermosos”
Quality rating
Food & drink
Find out what food and drink options you could be enjoying at this property
Property questions and answers
Property surroundings
Property description
Comfortable Accommodations: Aparta-Hotel CASA REAL Apartamentos in Chapala offers adults-only apartments with terraces and free WiFi. Each unit features air-conditioning, a kitchenette, and a private bathroom. Convenient...
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Check-inFrom 15:00 to 20:00Guests are required to show a photo identification and credit card upon check-inYou'll need to let the property know in advance what time you'll arrive.Check-outFrom 11:30 to 12:00Cancellation/ prepaymentCancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.Damage policyIf you cause damage to the property during your stay, you could be asked to pay up to MXN 1,500 after check-out, according to this property's Damage Policy.No age restrictionThere is no age requirement for check-inGroupsWhen booking more than 3 rooms, different policies and additional supplements may apply.Payments by Booking.comBooking.com takes your payment on behalf of the property for this stay, but make sure you have cash for any extras once you get there.PartiesParties/events are not allowedQuiet hoursGuests must be quiet between 20:00 and 09:00.PetsPets are allowed on request. Charges may be applicable.
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Child policies
Children are not allowed.
Cot and extra bed policies
There is no capacity for cots at this property.
There is no capacity for extra beds at this property.
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Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Aparta-Hotel CASA REAL Apartamentos in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
This property will not accommodate hen, stag or similar parties.
Quiet hours are between 20:00:00 and 09:00:00.
Guests under the age of 18 can only check in with a parent or official guardian.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
If you cause damage to the property during your stay, you could be asked to pay up to MXN 1,500 after check-out, according to this property's Damage Policy.
Damage Policy Notice
Please note that by booking this property on Booking.com, you agree to the following Damage Policy:
- You must keep the property and its content(s), including all furniture, electronic equipments, fixtures, fittings and effects in, on or at the Property in the same state of repair as at the start of the stay, and shall leave the Property in the same state of cleanliness and general order in which it was found when you arrived.
- You are also responsible for the safekeeping of the Property and its contents, therefore you must remember, among others, to lock all doors and windows, and ensure that the Property is safe upon your departure.
- You will be responsible to reimburse Booking.com on behalf of the Property for all damage(s), breakages or loss(es) caused to the Property by you and/or the rest of your guest(s).
- Where any breakages, damage(s) or loss(es) occur, You should report it firsthand to the Property (as soon as reasonably practicable, but always before checkout), and request the Property to initiate a claim through the Booking.com platform, under your reservation number.
- Partners will be able to request a damage fee from you for any damage(s), breakage(s) and loss(es) made to the property and its contents (as defined above) up to 14 days after the end of your stay.
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The Property will initiate a claim through the Booking.com platform. Once completed by the Property and received by Booking.com, we will communicate the claim to you, for potential comments, agreement or disagreement:
- If you agree with the claim, then Booking.com will charge you the agreed amount, following the provision of your payment details and upon your consent. Please note that the Property will not in any case be allowed to charge You directly of the Damage Fee(s) agreed between you and the Property, and only Booking.com (on behalf of the Property), and upon your consent, will be able to charge you for the agreed Damage Fee(s).
- If you reject a claim and Booking.com deems your rejection valid, then we will close the claim and no Damage Fee will be charged.
Please note that during the entire process, Booking.com will only be an intermediary between the Property and You, and there cannot in any way be held responsible or liable, and will only intervene if no agreement is reached between the Property and You.
This Damage Policy does not include:
- general cleaning, ordinary wear and tear, theft of cash and securities, and non-physical damages like smoking fines and breaking House Rules,
- any type of bodily injury or proprietary damage to your (and your guest(s)) personal belongings or others, any kind of criminal activities, secondary/consequential loss, third party liability, for which the Property could seek damage fees outside of this Damage Policy.
It also does not cover any damages that might be caused by an event of force majeure.
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If you want to request something specific, you can do that after you choose your rate.
Once you book, we'll provide details so you can contact the property directly.
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