Hotel Plaza Kokai Cancún
Accessibility links
- Swimming pool
- Free WiFi
- Air conditioning
- Private bathroom
Facilities
- Outdoor swimming pool
- Free WiFi
- Family rooms
- Non-smoking rooms
Reviews
Guests who stayed here loved:
Marcos
Ireland“Central location, next to the bus station. Good restaurants nearby. AC available and needed.”- Petra
Canada“Clean room, larger than expected. common areas were very clean too.” 
Nicola
New Zealand“Great location, close to ADO and big supermarket. Comfy beds, good air con and powerful shower.”
Hemant
India“Its close to the centre and there are a lot of things to do near by, also close to the ADO bus station. The hotel was clean and spacious.”- David
Australia“great location. near bus terminal and supermarket.” 
Dmytro Canada“really liked the staff. In particular, employee Alan. He speaks good English and helped resolve all issues.”- Jakob
Denmark“This was my first night in Mexico and first, I found the hotel a bit boring, but after having tried many other hotels in Mexico, I appreciate that things just worked...” 
Umer
Pakistan“Friendly and cooperative staff. Mr. Miguel was very kind and helpful. We had a very good, comfortable and smooth stay.”
Scott
United Kingdom“Needed a cheap clean room near to the bus station to sleep for a few hours after a late night arrival and this is exactly what we got. Big room, comfy bed, nice staff,...”
Daniel
Hungary“Perfect location for the bus station with supermarket”
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Food & drink
Find out what food and drink options you could be enjoying at this property
Property questions and answers
Property surroundings
Property description
Centrally located in one of Cancun’s most important residential areas, the Hotel Plaza Kokai is in an ideal position to explore downtown Cancun, the beautiful Mexican beaches or the Mayan delights the region has to offer. All of the guest...
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Check-inFrom 15:00 to 18:00Guests are required to show a photo identification and credit card upon check-inCheck-outFrom 11:30 to 12:00Cancellation/ prepaymentCancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.Age restrictionThe minimum age for check-in is 18PetsPets are not allowed.Accepted payment methods
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Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 4 years Cot upon requestExtra bed upon requestFree 5+ years Extra bed upon requestFree Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.
All cots and extra beds are subject to availability.
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Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
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If you want to request something specific, you can do that after you choose your rate.
Once you book, we'll provide details so you can contact the property directly.
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This property is part of our Preferred Partner Programme. It is committed to providing commendable service and good value. It will pay us a higher commission if you make a booking.
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