Hotel Pocna Tulum
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Property highlights
- BreakfastGood breakfast
- ParkingFree parking, Private parking
- ViewsSea view, Balcony, View, Garden view
- WellnessSpa and wellness centre, Massage, Beauty Services
- Free WiFiInternet services
Facilities
- Outdoor swimming pool
- Beachfront
- Free WiFi
- Free parking
Reviews
Guests who stayed here loved:
David
Canada“Friendly staff, special thanks to Orfe, beautiful hotel right inside the national park, comfortable rooms and lush greenery, steps away from the beach which is very quiet,...”
Stefano
Italy“Great location and nice room, very nice and helpful staff. Masseur was very good and professional”
Nuno
Portugal“Location was good, the beach was very Nice and with activities for snorkeling and all. Room was comfortable”
Ellen
Germany“Perfect location for a quiet & relaxing break.”- Jasmine
Italy“PARADISE! The room amazing the beach club amazing, cocktails and food amazing The breakfast lovely, the best place in our mexican trip” - Jochen
Mexico“Breakfast was amazing, not sure what the others wrote. I liked it very much The complete Hotel was really amazing, the beach the Jungle and really everything.”
Alessandro
United Kingdom“Very friendly stuff in all facilities of the resort! Sublime views from the pool area and the rooms by the beach. Great breakfast. Very clean rooms Very relaxing”
Anna
Germany“Very clean, cozy and stylish hotel, friendly and helpful stuff, delicious breakfast and restaurant meals from the menu throughout the day. Yoga classes in the morning with...”- Laura
United Kingdom“Loved the beachfront location, the natural flora and fauna at the resort and the beautiful, contemporary and open plan design of the rooms.” - Fani
Canada“The small cottages were extremely clean, private setting and well stocked with coffee and teas. Sitting out and watching the ocean with our back to the jungle was...”
Food & drink
Find out what food and drink options you could be enjoying at this property
Property questions and answers
Property surroundings
Property description
Beachfront Location: Hotel Pocna Tulum in Tulum offers direct access to a private beach area and beachfront. Guests enjoy sea views and a serene setting with a terrace and rooftop pool. Exceptional Facilities: The hotel...
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Check-inFrom 15:00 to 00:00Guests are required to show a photo identification and credit card upon check-inYou'll need to let the property know in advance what time you'll arrive.Check-outFrom 07:00 to 11:00Cancellation/ prepaymentCancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.Refundable damage depositA damage deposit of US$150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.Age restrictionThe minimum age for check-in is 18PetsPets are not allowed.GroupsWhen booking more than 6 rooms, different policies and additional supplements may apply.Cards accepted at this hotel

Cash is not accepted
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Child policies
Children of any age are welcome.
Children 4 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 3 years Cot upon requestFree Extra bed upon requestUS$30 per child, per night 4+ years Extra bed upon requestUS$30 per person, per night Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.
All cots and extra beds are subject to availability.
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Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel Pocna Tulum in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
A damage deposit of US$150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
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If you want to request something specific, you can do that after you choose your rate.
Once you book, we'll provide details so you can contact the property directly.
