Credit cards are not accepted. The property will contact guests in advance to arrange payment of the deposit.

Payment before arrival via PayPal, deposit or bank transfer is required. The property will contact you after booking with instructions.

Cleaning service is available under direct request on reception . If requested, please deliver your key before leaving the Hotel, otherwise, the rooms will only be entered to remove garbage and replace toiletries.

Housekeeping service is available upon request every third day from 10:30 to 13:30.

Damage or breakdown, supplements or additional services will have a an extra charge that must be paid in cash or taken from the damage deposit.

The Hotel is not responsible for general failures in electricity and/or Wi-Fi signal, beyond its competence. This can usually occur during the rainy and hurricane season, from July to mid-October.

This property has taken some steps to offer more sustainable and environmentally friendly trips. Reduce reuse recycle. For this reason, some services such as the replacement of towels and the daily cleaning service have varied.

Laat Hotel Quinta Mar y Selva van te voren weten wat je verwachte aankomsttijd is. Tijdens het boeken kun je het veld Speciale Verzoeken gebruiken, of je kunt rechtstreeks contact opnemen met de accommodatie met de contactgegevens in de boekingsbevestiging.

Betaling vooraf per bankoverschrijving is vereist. Nadat je geboekt hebt, neemt de accommodatie contact met je op met betaalinstructies.

Een borg van MXN 500 is verplicht. Deze wordt contant geïnd. Je wordt terugbetaald bij het uitchecken. Je borg wordt volledig contant terugbetaald, na controle op eventuele schade aan de accommodatie.