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About this property
Elegant Accommodation: Suites at TreeTops Tulum in Tulum offers a garden, terrace, and a year-round outdoor swimming pool. Guests enjoy free WiFi, air-conditioning, and private bathrooms with garden and pool views.
Comfortable Amenities: The apartment features a fully equipped kitchen, private pool, and outdoor seating area. Additional amenities include a work desk, dining table, and free toiletries.
Convenient Location: Located 38 km from Tulum International Airport and 2 km from Tulum Bus Station, the property is near attractions such as Tulum Archeological Site (5 km) and Parque Nacional Tulum (4 km). Free on-site parking is available.
Guest Satisfaction: Highly rated for its swimming pool, room comfort, and bed comfort, Suites at TreeTops Tulum ensures a pleasant stay for all visitors.
Couples particularly like the location — they rated it 8.2 for a two-person trip.
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Guest reviews
Categories:
Staff
8.3
Facilities
9.0
Cleanliness
9.2
Comfort
9.1
Value for money
9.1
Location
8.2
Free WiFi
9.2
High score for Tulum
Select topics to read reviews:
Guests who stayed here loved
E
Ebube
United Kingdom
“The place was definitely beautiful with very good ambiance. We enjoyed the stay with the private pool and facilities available.”
I
Ivashchenko
Norway
“I really loved staying in the apartment of suites at tree tops. Very clean, comfortable, spacious, everything there i needed. I felt like being at home. I would like to stay there again.”
C
Chayse
United Kingdom
“The apartment was very spacious and comfortable for our mini break everything we needed very tranquil surroundings will be beautiful when all the building work has been completed in the area
The front desk was not manned regularly so had to find...”
Esther
United Kingdom
“This is a beautiful place to stay in Tulum! It’s so so clean, so quiet, so spacious, so modern, really feels like a home. Beautiful living room, kitchen, bathroom, private pool! Enjoy your stay here - we will miss it!!!”
Nikolas
Greece
“Perfect value for money, guarded hotel zone, close to La valeta, clean.
But there is a small hole under the bathroom sink that allows cockroaches to get in”
A
Aimee
Netherlands
“Everything you can think of needing is available in the apartment: drinking water, kettle and tea, coffee maker, hair dryer, beach towels, large tv with Netflix, king size bed (baby beds in Mexico are quite narrow for a European couple), plates,...”
L
Lia
Switzerland
“The property is very small and intimate. The rooms are more rhan enough. Bathrooms are very modern and spacious as well. You have a pool to use and security by night. What you get for the price is more than good.”
Jacqueline
Australia
“Everything you need for a comfortable stay. Pool was great after a hot day at Tulum ruins. Nice and quiet away from the noise hustle and bustle but easy to get to town:beach. Highly recommend.”
R
Rangi
New Zealand
“Nice room with a very comfy bed. Pool is nice. Location is ok if you have your own transportation. Good wifi.”
H
Henrik
Germany
“Nice rooms, nice pool, very clean, quite.
Super happy!
It’s in a gated community, but this is sadly located next to a „slum-like“ neighbourhood.
With an own vehicle everything fine”
Quality rating
Booking.com rated the quality of this property as 3 out of 5 based on factors such as facilities, size, location and services provided.
Managed by Treetops Tulum
Company review score: 8.3Based on 760 reviews from 2 properties
2 managed properties
Property information
Treetops Tulum is a fabulous property located in the heart of Tulum. You will feel safe and secure in the Aldea Maya gated community with 24 hour security at the front entrance.
Our property is built to blend into nature all on one level set around a stunning pool and gardens.
Only 10 minutes from the Tulum beaches and 5 minutes to town it's the perfect place to explore tulum and have a truly memorable stay.
Neighbourhood information
We are right next to Aldea Zama and within walking distance are many cafe's and restaurants and even a small convenience store.
Languages spoken
English,Spanish
Property surroundings
House rules
Suites at TreeTops Tulum takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 08:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of US$200 is required. The property charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children are not allowed.
Cot and extra bed policies
Cots and extra beds are not available at this property.
No age restriction
There is no age requirement for check-in
Payments by Booking.com
Booking.com takes your payment on behalf of the property for this stay, but make sure you have cash for any extras once you get there.
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 23:00 and 08:00.
Pets
Pets are not allowed.
The fine print
Need-to-know information for guests at this property
This property will not accommodate hen, stag or similar parties.
Quiet hours are between 23:00:00 and 08:00:00.
A damage deposit of US$200 is required. The property charges this days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
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United Kingdom
Norway
Greece
Netherlands
Switzerland
Australia
New Zealand
Germany
