Hotel Sur Bacalar

–Excellent location - show map
+119 photos
Scored 8.8
Rated fabulous

Excellent location!

9.6

You might be eligible for a Genius discount at Hotel Sur Bacalar. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Comfortable Accommodations: Hotel Sur Bacalar in Bacalar offers family rooms with air-conditioning, private bathrooms, and garden or pool views. Each room includes a TV, wardrobe, and free toiletries. Exceptional Facilities: Guests enjoy a year-round outdoor swimming pool, lush garden, and modern restaurant serving Mediterranean cuisine. Additional amenities include a bar, terrace, and outdoor seating area. Dining Experience: The restaurant offers American and à la carte breakfasts, lunch, and dinner with vegetarian and vegan options. Breakfast is highly praised by guests. Convenient Location: Located 35 km from Chetumal International Airport, the hotel provides free WiFi, private check-in and check-out, and a tour desk. Guests appreciate the convenient location and excellent restaurant.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Non-smoking rooms
  • Spa and wellness centre
  • Restaurant
  • Room service
  • Free parking
  • Free WiFi
  • Family rooms
  • Bar

Property highlights

Perfect for a 3-night stay!

  • Top location: Highly rated by recent guests (9.6)

  • Top pick by families with children

Breakfast info

American

  • FREE private parking!

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Availability

Prices converted to USD
We have no availability here between Mon 24 Nov 2025 and Thu 27 Nov 2025

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Room type
Number of guests
Price
2 double beds
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1 large double bed
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2 double beds
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1 large double bed
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Bedroom
2 large double beds
Living room
1 sofa bed
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Bedroom
2 extra-large double beds
Living room
1 sofa bed
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1 single bed
and
1 large double bed
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Bedroom
1 large double bed
Living room
1 sofa bed
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1 double bed
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Limited supply in Bacalar for your dates: 7 four-star hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Veerle
Netherlands Netherlands
“Loved our stay here. It is much more pretty than in the pictures and value for money is very high (considering it includes a great breakfast too). Rooms are very spacious, comfortable, have a big mirror, sufficient storing places (that are...”
Rhiannon
Australia Australia
“This was a last minute stay and it was perfect. Being a last minute stay due to missing transport and being so close to things, removed the stress!”
Valentina
Germany Germany
“The structure has everything you need, incl. Coffee and water for guests. They offer you a breakfast at the neighbour restaurant. Not big breakfast, you have options you need to choose, but very good prepared. Rooms are very clean and very...”
Tom
Israel Israel
“Beautiful hotel Great breakfast And the must important really professional and friendly staff! Especially Haviar. He helped us a lot with a big smile. He’s the best!!!!”
Dirk
Belgium Belgium
“Located in between the fortress and the eco park makes it an excellent choice. Great info was given by a friendly staff. 10% reduction at the restaurant next door.”
Ivan
Belgium Belgium
“Friendly reception - clean room - small but nice well maintained pool.”
Julius
Germany Germany
“Incredible breakfast Very friendly staff Great location Great service”
Marie-chloé
France France
“This hotel is very nice and cozy, it feels very chill and the vibe is very nice and peaceful. The tours proposed are very nice and good value for money. The decoration is simple but very vacationy so we really enjoyed it. We really appreciated the...”
Salwa
Netherlands Netherlands
“Location. 5 minutes from the center and the lake. Nice atmosphere. We booked the larger room with kitchen and sitting room, it was situated right next to the hotel instead of around the swimming pool which was a great choice.”
Jen
United Kingdom United Kingdom
“Everything! Amazingly clean, good air con, comfortable beds, nice pool area with good upkeep, free pool towels, free coffee, staff were really helpful (e.g. booking taxis), nice decor, great showers”

Hotel surroundings

Restaurants

1 restaurant on site
Finisterre
  • Cuisine
    Mediterranean
  • Open for
    Lunch • Dinner • Cocktail hour
  • Ambiance
    Modern
  • Dietary options
    Vegetarian • Vegan

House rules

Hotel Sur Bacalar takes special requests - add in the next step!
Check-in
From 15:00 to 23:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 10:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Accepted payment methods
VisaMastercardMaestroCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Sur Bacalar in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

License number: 010-007-007346/2025