Terasu Riviera Maya Hotel & Spa, en Xcaret
Accessibility links
- View
- Garden
- Swimming pool
- Free WiFi
Facilities
- Outdoor swimming pool
- Free WiFi
- Free parking
- Airport shuttle
Reviews
Guests who stayed here loved:
- Meike
Netherlands“Absolutely loved it! We will visit again! The pool was really relaxing and everything was really well maintained.” - Manuela
Portugal“I fully recommend this hotel. The staff is very attentive, the rooms are spacious, and the location is ideal for visiting the nearby theme parks.” - Nadia
United Kingdom“Feels like a treehouse, and is very well located, only 20 mins from central Playa del Carmen. Beautiful jungle surroundings, too.” - Andris
Latvia“Lovely and very friendly staff. Great food we had ribeye stake and a chicken. It was delicious. Everyone is very helpful. To top it all off there are friendly gentle...” 
Julia
Sweden“Super cosy, comfortable beds, clean, simple but freshly made breakfast every morning, very friendly staff and best of all - there’s spider monkeys everywhere!! Would...”- Olga
Spain“The staff was super friendly, the hotel was very cosy and feeding the local spider monkeys was an exciting bonus.” 
Andi
Australia“Love the setting, which is in the trees, cool and beautiful. Our host Melina was very helpful.”- Lilla
Hungary“We really liked this place, the bed was super comfortable and the honey showergel was our special favourite. Kind and helpful hosts, great value for the money!” 
Gemma Spain“Value for money, helpful staff, nice location and comfy bed”- Gaelle
Belgium“Hidden gem in a tropical lush forest. Complimentary breaky wasn’t huge but just the perfect selection to keep everyone happy. Room was trendy. Don’t use the pool but looked...”
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Food & drink
Find out what food and drink options you could be enjoying at this property
Property questions and answers
Property surroundings
Property description
Comfortable Accommodations: Terasu Riviera Maya Hotel & Spa in Playa del Carmen offers family rooms with air-conditioning, balconies, and private bathrooms. Each room includes a kitchenette, work desk, and free WiFi. Exceptional...
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Check-inFrom 15:00 to 23:30Guests are required to show a photo identification and credit card upon check-inYou'll need to let the property know in advance what time you'll arrive.Check-outUntil 12:00Cancellation/ prepaymentCancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.No age restrictionThere is no age requirement for check-inPetsPets are not allowed.GroupsWhen booking more than 3 rooms, different policies and additional supplements may apply.Accepted payment methods
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Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
There is no capacity for cots at this property.
There is no capacity for extra beds at this property.
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Please note that the restaurant is open from 06:00 until 22:00 daily.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Terasu Riviera Maya Hotel & Spa, en Xcaret in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
Quiet hours are between 21:00:00 and 06:00:00.
Guests under the age of 18 can only check in with a parent or official guardian.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
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If you want to request something specific, you can do that after you choose your rate.
Once you book, we'll provide details so you can contact the property directly.
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This property is part of our Preferred Plus Programme. It is committed to providing outstanding service and excellent value. It will pay us a higher commission if you make a booking.
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