The Carmen Hotel - Ocean Front

–Excellent location - show map
+52 photos
Scored 7.9
Rated good

Excellent location!

9.4

Property highlights

You might be eligible for a Genius discount at The Carmen Hotel - Ocean Front. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Prime Location: The Carmen Hotel - Ocean Front in Playa del Carmen offers a beachfront setting with Playa del Carmen Beach just metres away. Nearby attractions include ADO International Bus Station (6-minute walk) and Playa del Carmen Maritime Terminal (700 metres). Cozumel International Airport is 35 km from the property. Exceptional Facilities: Guests enjoy a private beach area, rooftop swimming pool, sun terrace, restaurant, bar, and free WiFi. Additional amenities include a paid shuttle service, lift, 24-hour front desk, outdoor seating area, full-day security, room service, tour desk, and luggage storage. Comfortable Accommodations: Rooms feature air-conditioning, balcony, private bathroom, work desk, free toiletries, shower, TV, and sea or city views. Additional amenities include a terrace, bath, coffee machine, and sofa. Dining Experience: The modern restaurant serves international cuisine with vegetarian options. Breakfast includes continental with cheese. Outdoor seating is available.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Beachfront
  • Non-smoking rooms
  • 2 restaurants
  • Room service
  • 24-hour front desk
  • Bar
  • Private beach area
Kavia Hotels
Hotel chain/brand

Situated in the real heart of Playa del Carmen, this hotel has an excellent location score of 9.4

Breakfast info

Continental

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
2 double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Max
Australia Australia
“Rooftop pool is a nice option to get away if the ocean water isn't clean. We visited during the off-peak period so the hotel was fairly quiet. Large and comfortable room with lots of storage and a spacious shower. Very convenient location with...”
Katie
New Zealand New Zealand
“Good location, huge room, massive incredibly comfy bed! Nice view from the pool.”
Kate
New Zealand New Zealand
“The hotel was well located - near both 5th Avenue and the beach. The rooftop bar was a nice place to enjoy a meal and the view overlooking the sea.”
Simone
United Kingdom United Kingdom
“The hotel was exactly as described in the advert and photos. The room was incredible, especially in terms of the size! The location was good as it was a few steps away from the busy 5th Ave but fortunately it was far away to not be kept awake...”
Manish
India India
“Ocean front, beach walking, middle of happening place, lots of restaurant aroundgood staff and service”
Rebecca
United Kingdom United Kingdom
“The location is fabulous, it’s right in the heart of everything. The rooms are well equipped and the pool area on the roof is stunning. Great beach bar for a morning coffee. The staff were great especially the man who checked us in late on a...”
Virginie
Canada Canada
“Perfect location right on the beach and close to restaurants and stores Nicely decorated Beautiful view from our suite-spacious room with a lot of storage Bed and pillows very comfy! Shower was big and great quality of toiletries Filtered...”
Jennifer
Australia Australia
“Perfect location on the beach and one block to shopping and dining strip”
Stefano
Belgium Belgium
“Very nicely furnished and large room, proximity to the city main street and to the bus station, nice beach, very good cocktails at the pool bar”
Minorutrs
Netherlands Netherlands
“The location of the hotel is great as it is around the corner from the beach and the main shopping/dining area. The staff was great and super accommodating.”

Hotel surroundings

Restaurants

2 restaurants on site
Deck 5
  • Cuisine
    International
  • Open for
    Breakfast
  • Ambiance
    Modern
Sand Bar Beach House
  • Cuisine
    International
  • Ambiance
    Modern
  • Dietary options
    Vegetarian

House rules

The Carmen Hotel - Ocean Front takes special requests - add in the next step!
Check-in
From 15:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 11:30 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Carmen Hotel - Ocean Front in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.