From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Guests are required to make payment in cash upon arrival.

Due to fire safety, this is a strictly non-smoking property. Please use the designated smoking areas outside of the premises.

Guests are required to drop-off the room key at the reception upon check-out. Loss and replacement of each key is subject to a MYR 50 fee.

Please note that guests are subject to incidental fees, should there be any damages.

Visitors are not allowed in guest rooms.

Please note that the property has a strict stance against illegal activities and misconduct. Those involved in such activities will be handed over to the local authorities.

Please note that cancellation and no-show charges will be made through Paypal.

Guests are required to show a photo identification upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。

到着予定時刻をHomeStay 21 Hotelに事前に連絡してください。

銀行振込による前払いが必要です。予約後に、宿泊施設より銀行振込の方法について連絡があります。

18歳未満のゲストは、親または正式な保護者の同伴がある場合のみチェックインできます。