Mercure Penang Beach
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Property highlights
- BreakfastGood breakfast
- ParkingFree parking, Private parking, On-site parking, Accessible
- ViewsView
- Free WiFiInternet services
- Shuttle serviceAirport shuttle
Facilities
- Outdoor swimming pool
- Free WiFi
- Free parking
- Airport shuttle
Reviews
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Property questions and answers
Property surroundings
Property description
A 15-minute drive to the popular Batu Feringghi, Mercure Penang Beach features elegantly furnished guestrooms. Its facilities include a spacious outdoor swimming pool and a fitness centre. Mercure Penang Beach is located a 10-minute drive...
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Check-inFrom 15:00Guests are required to show a photo identification and credit card upon check-inYou'll need to let the property know in advance what time you'll arrive.Check-outUntil 12:00Cancellation/ prepaymentCancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.Refundable damage depositA damage deposit of MYR 300 is required on arrival. That's about US$72. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.Age restrictionThe minimum age for check-in is 18PetsPets are not allowed.GroupsWhen booking more than 5 rooms, different policies and additional supplements may apply.Cards accepted at this hotel
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Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years Cot upon requestFree Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
There is no capacity for extra beds at this property.
The maximum number of cots allowed depends on the room you choose. Please check the maximum capacity for the room you selected.
All cots and extra beds are subject to availability.
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From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Effective from 1 July 2022, please note that there will be a Local Government Fee of MYR 3 per room night imposed by the City Council of Penang. This payment is not included in the room rate and should be made upon check-in at Mercure Penang Beach.
Please note that the property does not accept third party payment cards. Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel. If you are making payment using another cardholder's credit card, kindly provide the following to the hotel prior to your arrival: 1) Authorization letter with cardholder's signature 2) Copy of the cardholder's card (front and back of card with cardholder's signature) Please note that hotel may contact the cardholder for verification purposes. For security purposes, credit cards use for Non-Refundable bookings must also be presented when checking in.
1. Ombak Restaurant Outdoor: Closed 18–29 Aug 2025 (Indoor remains open)
2. ByTheBeach Bar Terrace: Closed 18–22 Aug 2025 (Indoor remains open)
3. Public Area near Beach Access: Open 27–29 Aug 2025 (Construction activity expected)
Swimming pool
Closed from Monday, August 25th, 2025 until Tuesday, August 26th, 2025
Kindly note that we are a cashless hotel.
All payments including room, deposits, and restaurant and bar purchases must be made using one of the following methods:
Visa, Mastercard, American Express, Online Transfer, Global Payment Link, Touch ’n Go, DuitNow QR, or other major e-wallets
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Mercure Penang Beach in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
A damage deposit of MYR 300 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
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If you want to request something specific, you can do that after you choose your rate.
Once you book, we'll provide details so you can contact the property directly.
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This property is part of our Preferred Partner Programme. It is committed to providing commendable service and good value. It will pay us a higher commission if you make a booking.
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