Sunway Pyramid Hotel
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Property highlights
- BreakfastGood breakfast
- ParkingPrivate parking, On-site parking, Valet parking, Parking garage
- ViewsCity view, View
- Free WiFiInternet services
- Shuttle serviceAirport shuttle
Facilities
- Free WiFi
- Private parking
- Airport shuttle
- Family rooms
Reviews
Guests who stayed here loved:
- Angie
Singapore“Had a wonderful stay! The location was perfect as very near to my office and the hotel staff made me feel at home. Rooms were clean, spacious, and had all the amenities we...” - Kogila
Malaysia“Mr Badlee the front Office Manager was very accommodative. My flight to Subang n return was changed three times by Firelyz Airlines. Arrived early in the morning n return...” - Wijewardana
Sri Lanka“The surrounding, the amenities was beyond exceptional.it was a great experience.” 
Theera
Thailand“excellence service and fast support. Room: perfect size , good to work and rest / clean facility: convenience to connecting another place.”
Debra
Australia“we actually got an upgrade to the Sunway Lagoon Resort so my answers are based on that hotel. I don’t know how / why the upgrade happened but we loved it!”
Lim Malaysia“Breakfast was good though its in sunway resort hotel which is a walking distance away”
Fasih
Pakistan“We were upgraded to an executive suite. The hotel team was super friendly and eager to help. Excellent location. With the Sunway Mall attached to the property shopping,...”
Iswarya Singapore“Excellent service & beautiful room with a park view!”
Elzubair
Sweden“Very nice place to stay, staff are superb in front desk, location is great all perfect..”- Ooi Malaysia“I liked that the room was very clean and spacious, and of course it is just above the mall. since its upgrade and relocation and addition of stores, it's worth staying to...”
Food & drink
Find out what food and drink options you could be enjoying at this property
Property questions and answers
Property surroundings
Property description
Located in the heart of Sunway Lagoon theme park and Sunway Pyramid shopping and entertainment mall, Sunway Pyramid Hotel provides 4-star accommodation. Union Pay is accepted here. Sunway Pyramid Hotel has direct access to Sunway Resort...
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Check-inFrom 15:00Guests are required to show a photo identification and credit card upon check-inYou'll need to let the property know in advance what time you'll arrive.Check-outUntil 12:00Cancellation/ prepaymentCancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.No age restrictionThere is no age requirement for check-inPetsPets are not allowed.GroupsWhen booking more than 3 rooms, different policies and additional supplements may apply.Accepted payment methods
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Child policies
Children of any age are welcome.
Children 6 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 3 years Cot upon requestFree Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
There is no capacity for extra beds at this property.
The maximum number of cots allowed depends on the room you choose. Please check the maximum capacity for the room you selected.
All cots and extra beds are subject to availability.
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From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Only fully vaccinated guests with proof of their digital COVID-19 vaccination certificate are allowed to check-in at our hotel. Guests who are not / not fully vaccinated with an admissible reason are required to obtain a letter of consent by an appointed Doctor.
Please note that Sunway Lagoon Theme Park opens daily at 10:00 to 18:00.
The hotel is also a smoke-free property. Violators are liable to a fine of RM 400.
Please note that there are no connecting rooms.
Guests under the age of 18 are only allowed to check in with a parent or official guardian.
Please note that guests may request for a late check-out, subject to the hotel's availability. Extra charges apply. Kindly contact the hotel directly for more information.
Please note that an extra bed is available for 1 additional guest, subject to availability. Additional charges apply.
Extra guests are subject to additional breakfast charges.
Please be informed that the hotel does not accept a third party payment card. Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel.
As announced by the Government of Malaysia, effective 1st March 2024, the sales & service tax (SST) for hotel accommodation and ancillary services will increase to 8%, which will be reflected in the final bill settlement. Please pay the tax differences direct to hotel upon check in/check out.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Sunway Pyramid Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
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If you want to request something specific, you can do that after you choose your rate.
Once you book, we'll provide details so you can contact the property directly.
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This property is part of our Preferred Partner Programme. It is committed to providing commendable service and good value. It will pay us a higher commission if you make a booking.
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