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Only booked number of guests are allowed to stay with us. Please keep the hotel informed of your arrival time or changes. Contact details can be found on the booking confirmation. Transfers: Complimentary transfers are available to and from Domestic and International Airport to the hotel. Please let the hotel know in advance if you want to use this service. You must show a valid photo ID and credit card upon check in. The property requires an NZD 150 credit card pre-authorisation or cash deposit upon check in to cover any incidental charges or damages. This is a Refundable Bond during the stay. There is a 3.15% surcharge applicable on all online bookings made through Cards.

Please Note: Non-refundable rate plans will continue to be charged the full accommodation cost within 24-hours of booking being made as per standard policy. No changes or modifications will be accepted on these rate plans. Cancellations or modifications on Flexible Rate plans must be received by 24 hours prior to check-in time in order to avoid any administration/service charges. Cancellations or modifications received after this time will incur an administration/service charge equivalent to one night’s accommodation cost per room booked.

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。

到着予定時刻をAirport Gateway Hotelに事前に連絡してください。

18歳未満のゲストは、親または正式な保護者の同伴がある場合のみチェックインできます。

到着時に、NZD 150の損害補償用デポジットの支払いが必要となります。 現金でお支払いください。 デポジットはチェックアウト時に返金されます。 デポジットは宿泊施設の点検後、問題がなければ現金にて全額返金されます。