Platinum Queenstown
Accessibility links
- Apartments
- Kitchen
- Mountain view
- Garden
Facilities
- Free parking
- Free WiFi
- Non-smoking rooms
- Laundry
Reviews
Guests who stayed here loved:
Therese
Australia“Beautiful view of mountains & still had view of lake from patio. Was very quiet.”- Yolande Australia“Clean, amazing views, perfect for families and super friendly staff”
Melissa Australia“Amazing views, spacious villas, great heating and amenities. Great location.”
Catherine
New Zealand“Lovely place to stay in and the hosts were very accommodating, including a free clean part way through our stay.”
Fiona Australia“Loved the view, fireplace, spaciousness, style of the property and finishings. Staff were friendly and helpful. Delicious chocolates on arrival. Loved the heated bathroom...”
Ryan Australia“Amazing room, amazing location and beautiful views. The beds were the best beds we’ve ever had!”- Cara Australia“The view of the mountains, lake and river. The sound of the river running by our bedroom. The easy to use fast warming fireplace. The heated flooring. The bathtub was so...”
Hafed
Saudi Arabia“Great location and view Very clean and many amazing services Stuff very helpful Great housekeeping services”- Jamie Australia“The ease of check in; supported us pre-check in with grocery delivery and recommended company to use for snow gear rental.”
- Vena Australia“Everything was great, the view and added features floors and ski drying equipment”
Food & drink
Find out what food and drink options you could be enjoying at this property
Property questions and answers
Property surroundings
Property description
Guests under the age of 25 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in. Please note that there is a 3% charge when you pay...
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Check-inFrom 14:00 to 18:30You'll need to let the property know in advance what time you'll arrive.Check-outFrom 08:30 to 10:00Cancellation/ prepaymentCancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.Age restrictionThe minimum age for check-in is 25GroupsWhen booking more than 3 rooms, different policies and additional supplements may apply.Accepted payment methods
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Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
There is no capacity for cots at this property.
There is no capacity for extra beds at this property.
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Guests under the age of 25 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.
Please note that there is a 3% charge when you pay with a Visa, Mastercard credit card or American Express credit card.
All villas are fully self-contained and self-catering and rates do not include daily housekeeping service. This service is available for an additional charge of $35 per service and can be arranged at the time of arrival. Any stays of 5 nights or more will receive a complimentary mid-stay housekeeping service included within the nightly rate.
BBQs are available for hire at the rate of $20 per night and available for a maximum of 3 nights per stay. Subject to availability.
As a valued guest we want to let you know about our continued commitment to offering our outstanding service throughout the new Covid-19 Protection Framework. Platinum Queenstown Luxury Villas will continue to operate at all levels of the “Traffic Light System” (Red, Orange, or Green). Our Villa Style accommodation WITHOUT Food and Beverage outlets is NOT mandated to scan My Vaccine Passes of guests while staying. However, scanning the Government QR Code Tracer App in the comfort of your Villa remains a government, requirement. This can be found in the Photo Frame on the desk in your Villa along with additional in house Covid-19 information. At Platinum the safety and well-being of our guests and team members is paramount. 100% of our team are fully vaccinated, and we take pride in maintaining the highest hygiene standards to help protect all guests to the best of our ability.
Please inform Platinum Queenstown in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
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If you want to request something specific, you can do that after you choose your rate.
Once you book, we'll provide details so you can contact the property directly.
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This property is part of our Preferred Partner Programme. It is committed to providing commendable service and good value. It will pay us a higher commission if you make a booking.
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