Diamond Suites and Residences
Accessibility links
Property highlights
- BreakfastGood breakfast
- ParkingFree parking, Private parking, On-site parking, Accessible
- WellnessMassage, Fitness centre
- Free WiFiInternet services
- Kitchen facilitiesElectric kettle, Refrigerator
Facilities
- Outdoor swimming pool
- Free WiFi
- Airport shuttle
- Family rooms
Reviews
Guests who stayed here loved:
- Dale
Saudi Arabia“Room and breakfast are good. Staff are accommodating upon arrival.” 
Anna
United Kingdom“staff were really helpful and accommodating and hotel is very clean”
Mary
Bahrain“I like their room although the A/C was not that cool maybe adjusted with the weather. The location was good it's very close to Ayala Center. I do not like the breakfast...”
Lina
Lithuania“Staff was very friendly and helpful, buffet breakfast, very comfortable beds.”- Namata
Philippines“The staff are very approachable & always ready to assist.” - Anonymous Philippines“Mostly the location, very accessible, and near to one of the popular malls (Ayala). I really like that they offer different meals daily on their breakfast buffet. You get...”
Pål
Norway“God beliggenhet, meget bra frokost, rent, gode senger, trivelige folk og behagelig stemning😄…”- Florence Philippines“The location is very good, near Ayala, IT Park and others.”
- Reyes Philippines“I loved how friendly and polite the staff were, the ambience was incredible, and I’ll definitely stay here again.”
Tak
Japan“The location is very good. It's near Ayala, safety area, reasonable hotel price. The breakfast buffet is good quality enough for me. Room space is largeer more than I...”
Food & drink
Find out what food and drink options you could be enjoying at this property
Property questions and answers
Property surroundings
Property description
Located in the city center of Cebu, right across Ayala Mall and 2.9 km from SM City Cebu, Diamond Suites and Residences by Cocotel powered by fave features an outdoor pool, a fitness centre, and an on site restaurant. The air-conditioned...
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Check-inFrom 14:00 to 22:00Guests are required to show a photo identification and credit card upon check-inYou'll need to let the property know in advance what time you'll arrive.Check-outFrom 06:00 to 12:00Cancellation/ prepaymentCancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.Refundable damage depositA damage deposit of ₱ 1,000 is required on arrival. That's about US$17. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.Age restrictionThe minimum age for check-in is 18PetsPets are not allowed.Accepted payment methods
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Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years Cot upon requestFree Extra bed upon request₱ 1,500 per child, per night 3+ years Extra bed upon request₱ 1,500 per person, per night Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.
All cots and extra beds are subject to availability.
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Please note that the gym is currently closed until further notice.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Diamond Suites and Residences in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
A damage deposit of ₱ 1,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
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If you want to request something specific, you can do that after you choose your rate.
Once you book, we'll provide details so you can contact the property directly.
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This property is part of our Preferred Partner Programme. It is committed to providing commendable service and good value. It will pay us a higher commission if you make a booking.
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