Guests are required to show the credit card used for the booking upon check-in. In case the card is not theirs, the guest will be required to pay upon arrival, and the money charged from the card used to make the booking will be refunded. Guests who would like to receive a VAT invoice should contact the hotel staff immediately after booking. Appropriate information with full company data and NIP number can be entered in the box on special requests in the booking form or passed directly to the staff. Please note that the lack of information will make it impossible to issue an invoice later. Please note that all guests with children need to provide a valid ID for the children at check-in. The facility has free parking behind and next to the facility. Parking in front of the entrance to the facility is only for unloading luggage, and free parking covers a maximum of 15 minutes.

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。

到着予定時刻をMETROPOL Hotel Katowiceに事前に連絡してください。

18歳未満のゲストは、親または正式な保護者の同伴がある場合のみチェックインできます。

お子様と一緒に宿泊施設に滞在される際、未成年者の身元および同伴する大人との関係を確認するため、施設には未成年保護の基準を適用する法的義務がありますのでご留意ください。