H15 Palace, a Luxury Collection Hotel, Krakow
Accessibility links
- Garden
- Pets allowed
- Swimming pool
- Free WiFi
Facilities
- Indoor swimming pool
- Parking
- Free WiFi
- Spa and wellness centre
Reviews
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SlovakiaFood & drink
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Property questions and answers
Property surroundings
Property description
Elegant Accommodations: H15 Palace, a Luxury Collection Hotel, Krakow offers luxurious rooms with modern amenities. Guests enjoy free WiFi, private check-in and check-out, and a 24-hour front desk. Exceptional Facilities:...
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Check-inFrom 15:00 to 00:00Guests are required to show a photo identification and credit card upon check-inYou'll need to let the property know in advance what time you'll arrive.Check-outFrom 00:00 to 12:00Cancellation/ prepaymentCancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.Refundable damage depositA damage deposit of 500 zł is required on arrival. That's about US$137. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.No age restrictionThere is no age requirement for check-inPetsPets are allowed. Charges may be applicable.GroupsWhen booking more than 6 rooms, different policies and additional supplements may apply.Cards accepted at this hotel
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Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 3 years Cot upon requestFree 4+ years Extra bed upon request150 zł per person, per night Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.
All cots and extra beds are subject to availability.
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Children under 16 years old are welcome to use the wellness area daily from 7:00 am to 7:00 pm.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform H15 Palace, a Luxury Collection Hotel, Krakow in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
A damage deposit of 500 zł is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
When staying at the property with children, please note that the property is legally obliged to apply standards for the protection of minors, to determine the identity of the minors and their relationship with the adult with whom they are staying.
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If you want to request something specific, you can do that after you choose your rate.
Once you book, we'll provide details so you can contact the property directly.
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This property is part of our Preferred Plus Programme. It is committed to providing outstanding service and excellent value. It will pay us a higher commission if you make a booking.
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