Booking
Booking.com
785K Ratings
Install

Kigali Serena Hotel

Accessibility links

KN3 Ave, Kigali
—
Excellent location
—Show on map
Scored 8.6
Rated fabulous
  • a hotel with chairs and a swimming pool at night at Kigali Serena Hotel in Kigalia hotel with chairs and a swimming pool at night at Kigali Serena Hotel in Kigali
1/45
  • City view
  • Garden
  • Swimming pool
  • BBQ facilities

Choose dates to see prices

Fri 14 Nov 2025
Sat 15 Nov 2025
Approximate prices in USD for a 1-night stay
Loading dates...
Are you travelling for work?
If you're travelling for work, we'll sort the most popular business travel features to the top of the filter menu so you can find them quickly.

Facilities

  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Fitness centre

Reviews

Scored 8.6
Rated fabulous
Location
Cleanliness
Value for money

Guests who stayed here loved:

Sarah
United Kingdom United Kingdom
“This hotel was incredible. The best I have stayed in . Everything was perfect”
Bill
United Kingdom United Kingdom
“Lovely staff and food was great! Room was lovely and clean. Couldn’t ask for a better stage. Spa is great too!”
Maurice
Uganda Uganda
“Great location, the variety at breakfast options and amazing customer care from Ms Kevine and all staff at the facility. Very scenic too around the pool area!”
Tekie
Uganda Uganda
“I like the room is beautiful with nice pattern very large space @all design and landscape 💯”
Nonto
Eswatini Eswatini
“the breakfast varieties were excellent catering both for the curious mind wanting to taste local food as well as the international traveler”
Alisha
Kenya Kenya
“Clean and spacious rooms and bathrooms. Staff were warm and the breakfast was delicious”
Reshly
Tanzania Tanzania
“The place was amazing , beautiful views and the service staff is so nice very friendly and nice”
Rachel
United States United States
“Highly Recommend! Kind and helpful staff. Clean, quiet, safe rooms. Hotel has many facilitates (spa, hot tub, swimming pool) and a delicious breakfast. I enjoyed walking...”
Rachel
United States United States
“Highly recommend! I had a great stay. The rooms are clean, safe, and quiet. Staff is very kind and helpful. The property includes a swimming pool, sauna, hot tub, etc.”
Brigitte
Germany Germany
“Amazing Hotel in Kigali, the best I know there. Wonderful Room and very kind People, Breakfast very good.”

Standard Double or Twin Room

Fits: 2 adults
Beds: 1 double bed or 2 single beds

269 feet² Air conditioning Private bathroom Private pool Balcony City view Tea/Coffee maker Electric kettle Free WiFi

Show prices

Deluxe Room

Fits: 2 adults
Beds: 1 large double bed or 2 single beds

269 feet² Air conditioning Private bathroom Private pool Balcony City view Tea/Coffee maker Electric kettle Free WiFi

Show prices

Superior Room

Fits: 2 adults
Beds: 1 large double bed or 2 single beds

323 feet² Air conditioning Private bathroom Private pool Balcony Pool view City view Tea/Coffee maker Free WiFi

Show prices

Junior Suite

Fits: 2 adults
Bedroom:
1 double bed
Living room:
1 sofa bed

431 feet² Air conditioning Private bathroom Private pool Balcony City view Tea/Coffee maker Electric kettle Free WiFi

Show prices

Food & drink

Find out what food and drink options you could be enjoying at this property

Property questions and answers

Find more information about the property in the questions and answers. If you can't find what you're looking for you can also send your own questions to the property.

Property surroundings

KN3 Ave, Kigali, Rwanda
—Excellent location

Property description

Elegant Accommodation: Kigali Serena Hotel in Kigali offers a 5-star experience with spa facilities, a wellness centre, sauna, fitness centre, and a year-round outdoor swimming pool. Guests enjoy free WiFi, a garden, terrace, and...

  • Check-in
    From 14:00
    Guests are required to show a photo identification and credit card upon check-in
    You'll need to let the property know in advance what time you'll arrive.
    Check-out
    From 01:30 to 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardCash

  • Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 3 years
    Cot upon request
    		Free
    17+ years
    Extra bed upon request
    		US$150 per person, per night

    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

    The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.

    All cots and extra beds are subject to availability.

  • Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Kigali Serena Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

    Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

    Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

    Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    Medical monitoring is available for guests quarantined due to Coronavirus (COVID-19). This may be provided in person or virtually, depending on the property type and location.

    A negative Coronavirus (COVID-19) PCR test result is mandatory to check-in to this property.

  • If you want to request something specific, you can do that after you choose your rate.

    Once you book, we'll provide details so you can contact the property directly.

  • This property is part of our Preferred Partner Programme. It is committed to providing commendable service and good value. It will pay us a higher commission if you make a booking.
The best of Kigali

Loading...