Get the celebrity treatment with world-class service at Zamzam Pullman Makkah

Pullman Zamzam Makkah offers a serene and comfortable experience just steps from Al Masjid Al Haram, within the King Abdul Aziz Endowment. Its prime location provides direct access to the Holy Mosque, making it an ideal choice for those on a spiritual journey during Hajj or Umrah. The hotel features over 1,301 rooms and suites, many of which have been recently renovated. Options include partial views of the Kaaba, direct Haram views, or city skyline panoramas. All rooms are designed with guest comfort in mind and include live Haram audio, prayer mats, and a dedicated area for prayer. The interiors reflect traditional Islamic architecture, with calming color palettes, geometric patterns, and design elements inspired by the region’s spiritual and cultural heritage. For those seeking more space and privacy, the Presidential and Royal Suites offer separate living areas and expansive layouts suitable for families and distinguished guests. Renovation work continues across guest areas, enhancing both comfort and functionality. Facilities include a fitness centre, dedicated prayer rooms, accessible features, and valet parking. The hotel offers a variety of dining options. Al Zahra and Al Amber restaurants serve international and regional cuisine, while Al Yasmin provides buffet dining in a contemporary setting. Light meals and pastries can be found in the Tea Garden Lobby Lounge, with additional convenience available from the Grab & Go café. Pullman Zamzam Makkah combines spiritual focus, convenience, and thoughtful amenities to support a meaningful stay in the heart of the Holy City.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Pullman Hotels and Resorts
Hotel chain/brand
Pullman Hotels and Resorts

Property highlights

Situated in the best rated area in Makkah, this hotel has an excellent location score of 9.2

Breakfast info

Continental, Vegetarian, Halal, Asian, American, Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 double bed
1 single bed
1 single bed
1 single bed
1 single bed
1 single bed
1 single bed
Bedroom 1
1 double bed
Bedroom 2
2 single beds
1 single bed
2 single beds
1 single bed
1 single bed
Bedroom 1
1 double bed
Bedroom 2
2 single beds
Bedroom 1
1 double bed
Bedroom 2
2 single beds
Bedroom 1
1 double bed
Bedroom 2
2 single beds
Bedroom 1
1 double bed
Bedroom 2
2 single beds
Bedroom 1
1 double bed
Bedroom 2
2 single beds
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Sustainability

This property has 1 third-party sustainability certification.
Green Globe Certification
Green Globe Certification

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Guests who stayed here loved

Mulla
Saudi Arabia Saudi Arabia
The location (Part of the Huge Clock Tower- King Abdulaziz Endowmnet) is awsome 5min to the Holy mousque where you cannot miss any prayer at Haram. The elevators are everywhere... there are so many - just it needs to get familiar to go to which...
Kathleen
New Zealand New Zealand
The service I received from the two receptionists who assisted me with relocating from room 1706 to 1625 was outstanding. I was staying at Pullman ZamZam specifically to perform my Umrah and Tawaf, and their professionalism, kindness, and...
Said
United Arab Emirates United Arab Emirates
The hotel has a great location and is very clean. The staff were cheerful and welcoming, which made the stay even more pleasant. I would definitely recommend it.
Shahena
United Kingdom United Kingdom
Very clean and comfortable stag was really helpful
Dania
United Kingdom United Kingdom
Amazing location and fab rooms. The staff was great and gave us a free upgrade to a brilliant room. Would always book this when we visit Makkah
Alisha
United Arab Emirates United Arab Emirates
Facility, good co-operation, carrying, understanding
Ahmed
Egypt Egypt
Every this is ok specially the staff with a super location.
Nadib
United Kingdom United Kingdom
Everything! The receptionists were super friendly and helpful. Housekeeping will drop a call daily just to check you're okay. Food was good. Rooms are new from 13th floor and above. I know because i stayed on both the 8th and 13th floor during my...
Mairo
United Kingdom United Kingdom
The location of the hotel is excellent and 1st class.I liked my 1 bedroom suite, it was quite superb and good value for money.
Ayesha
United States United States
Very clean and nice, close location to the Haram. Very helpful workers in the dining room, namely Brothers Akib, Anis, and Wahid. They served us wholeheartedly and exceptionally. And Brother Saiful in Housekeeping was extremely helpful and...

Hotel surroundings

Restaurants

1 restaurant on site
Al Zahra Restaurant
  • Cuisine
    International
  • Ambiance
    Family friendly
  • Dietary options
    Gluten-free

House rules

Zamzam Pullman Makkah takes special requests - add in the next step!
Check-in
From 16:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Extra bed upon request
SAR 150 per child, per night
Cot upon request
Free
4+ years
Extra bed upon request
SAR 150 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

The fine print

Need-to-know information for guests at this property

-During the holy month of Ramadan Morning Breakfast will be served as Suhoor and Dinner Meal will be served as Iftar.

-Guests are required to show a photo identification and credit card upon check-in.

-Please note that all Special Requests are subject to availability and additional charges may apply.

- The property is going through renovation works until Sat 09 Dec 2025. During this period, guests may experience some noise or light disturbances.

License number: 10001442