JEN Singapore Orchardgateway by Shangri-La
Accessibility links
- City view
- Swimming pool
- Free WiFi
- Free parking
Facilities
- Outdoor swimming pool
- Free WiFi
- Family rooms
- Non-smoking rooms
Reviews
Guests who stayed here loved:
- Stefanie
Australia
“Location was perfect for access to public transport options. We loved how organised and easy breakfast was and the robots were a treat for my child. Our room was spacious...” - Jennifer
United Kingdom
“Great location. Very clean. Staff really friendly. Excellent selection at the breakfast buffet. The roof top pool is absolutely stunning! We loved every minute of our stay...” - Amy
United Kingdom
“Everything, the hotel was outstanding truly one of the best I have stayed in thank you so much ☺️” - Gennaro
Australia
“Location is great with MRT underneath hotel. Pool and facilities at the hotel were always very clean and had magnificent views” - Dulce
Australia
“Location to shops, comfortable beds and cleanliness of the rooms. Great Customer Service” - Kate
New Zealand
“Convenient location. Right near the MRT in a great shopping area.” - Anthony
New Zealand
“Great pool and terrace. Fabulous breakfast. Rooms are silent and dark which is great for sleeping even when you arrive at 2pm with jet lag. The staff engagement with you is...” - Nick
Hong Kong
“Superb location above the Somerset MRT . Stayed there several times now and will certainly be back” - Natalie
Hong Kong
“Amazing location with a stunning rooftop bar and pool! Extremely friendly staff.” - Tomas
Slovakia
“The rooftop pool is the best and the view amazing!”
Sustainability
- GSTC CriteriaCertified by: Bureau Veritas

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Food & drink
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Property questions and answers
Property surroundings
Property description
With elevated views of the city and situated right in the heart of Orchard Road, JEN Singapore Orchardgateway by Shangri-La offers direct connectivity to public transport and nearby shopping and entertainment areas. The hotel boasts an...
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Check-inFrom 15:00Check-outUntil 12:00Cancellation/ prepaymentCancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.Age restrictionThe minimum age for check-in is 18PetsPets are not allowed.Cards accepted at this hotel
Cash is not accepted -
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 3 years Cot upon requestFree Extra bed upon requestS$ 90 per child, per night 4+ years Extra bed upon requestS$ 90 per person, per night Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.
All cots and extra beds are subject to availability.
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Please note that the swimming pool's operating hours are from 06:00 to 23:00.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
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If you want to request something specific, you can do that after you choose your rate.
Once you book, we'll provide details so you can contact the property directly.