About this property

Comfortable Accommodations: Mercure Phuket Patong Journeyhub in Phuket offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a work desk, minibar, and free WiFi. Exceptional Facilities: Guests can enjoy a rooftop swimming pool, fitness centre, sun terrace, and lush garden. Additional facilities include a restaurant, bar, and kids' pool. Free on-site private parking is available. Dining Experience: The family-friendly restaurant serves Indian, Thai, international, and Caribbean cuisines. Breakfast options include continental, American, buffet, vegetarian, gluten-free, and Asian. Prime Location: Located 34 km from Phuket International Airport, the hotel is a 15-minute walk from Patong Beach. Nearby attractions include Jungceylon Shopping Center and Patong Boxing Stadium.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

This hotel is situated in the real heart of Patong Beach

Breakfast info

Continental, Vegetarian, Gluten-free, Asian, American, Buffet

  • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Khishigdorj
Mongolia Mongolia
Overall, good value for money with a comfortable stay and friendly staff. The facilities are decent and well-maintained, however, the swimming pool closes early. Rooms were cleaned daily, but some essential hotel amenities, such as a one-time...
Nithiwat
New Zealand New Zealand
Breakfast was great, rooms were clean. Rooftop bar was nice and service was top notch. Lost a key card and reception returned at no additional cost! Within walking distance to central phuket and close to many good restauraunts
Ashleigh
United Kingdom United Kingdom
Good location. Room itself was extremely clean and spacious. Comfortable bed. Great room service choices.
Lynn-dee
South Africa South Africa
Facilities are really nice and staff were really attentive.
Kashish
India India
We liked the pool area and the well maintained rooms. A little away from main patong area however they have shuttl service till beach. They serve you with an amazing Blue tea drink when you arrive and you are going to cherish the taste for the...
Margarita
Russia Russia
i was very excited staying in the hotel. I d like to mention cleaning staff, they were nice (new bed linen and new towels every day) , thanks a lot! Also perfect location! The most popular Bangla road, the market , the mall , Patong beach in ten...
Peter
United Kingdom United Kingdom
The room was nice and clean ,the bed was comfortale the bar terrace was good but the main plus point of my stay were the staff they were all fantastic helpful and kind and a real asset to the hotel.
Mr
Malaysia Malaysia
The customer service was top notch, nothing to complain. The staffs were all very helpful and polite.
Minh
Vietnam Vietnam
The pool is reallyyyyy niceeee, you should go to the pool during sun set hour. The staffs are extremely supportive, very nice and kind. 10/10 for this trip so I highly recommend it.
David
United Kingdom United Kingdom
Everything was very good value for money - Roof top pool lovely, staff very friendly

Hotel surroundings

Restaurants

2 restaurants on site
The Clove Restaurant
  • Cuisine
    Caribbean • Indian • Pizza • Thai • International
  • Open for
    Breakfast • Lunch • Dinner • Cocktail hour
  • Ambiance
    Family friendly • Modern • Romantic
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
Bar
  • Cuisine
    Indian • Thai • International
  • Open for
    Cocktail hour
  • Ambiance
    Family friendly • Modern • Romantic

House rules

Mercure Phuket Patong Journeyhub takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of THB 1,000 is required on arrival. That's about US$30. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children older than 11 years are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

11+ years
Extra bed upon request
THB 500 per person, per night

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Accepted payment methods
VisaMastercardJCBDiscoverUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

When travelling with pets, please note that an extra charge of THB 500 per pet, per stay applies.

We're updating our guest rooms from 1st Nov – 31st March 2025 with new doors featuring drop seals and improved insulation to reduce noise. We’re also enhancing the fresh air and exhaust systems for better air quality. Work will take place daily from 10:30 AM to 5:00 PM, with minimal disruption, though some noise may be heard. Thank you for your understanding.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

A damage deposit of THB 1,000 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.