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About this property
This pet-friendly motel in South Lake Tahoe, California is steps from the shopping, dining and entertainment of Heavenly Village.
Each room offers a TV with cable channels, a coffee machine, a microwave, a refrigerator, ironing facilities, and air conditioning. The en suite bathroom includes free toiletries and a hairdryer. Select rooms offer a kitchenette.
Big Pines Mountain House features an outdoor swimming pool and guestrooms with free high-speed wireless internet access. Guests can also take advantage of coin laundry facilities, then relax beside the fire in the lobby.
While staying at the Big Pines Mountain House, guests will enjoy easy access to the nightlife and entertainment of the area's casinos. Guests can ski at the Heavenly Ski Area or take the scenic ride of the Heavenly Gondola.
Couples particularly like the location — they rated it 8.8 for a two-person trip.
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Guest reviews
Categories:
Staff
7.7
Facilities
6.5
Cleanliness
6.8
Comfort
6.8
Value for money
7.1
Location
8.7
Free WiFi
9.3
High score for South Lake Tahoe
Low score for South Lake Tahoe
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Property surroundings
House rules
Big Pines Mountain House takes special requests - add in the next step!
Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of US$75 is required. The property charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Cards accepted at this property
Cash is not accepted
The fine print
Need-to-know information for guests at this property
For reservations that are one night only, the entire stay will be charged. For reservations longer than one night, the first night stay will be charged to pre-authorize the credit card.
Cancellation fees apply when reservation is cancelled within the 48 hours policy. Cancellation is first night penalty.
Customers can cancel or modify only if the reservation is outside the 48 hours policy.
If the reservation is obtained through a discounted rate (any promo) then there is no cancellation, only modification.
Dogs are the only pets allowed at the property. Maximum of 2 dogs. Please contact the property for fees and details.
Starting 1 February 2017, the property will only provide maid service every other day to all stay overs, but they have the choice to offer daily service if the guest requests it at check-in.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A damage deposit of US$75 is required. The property charges this days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
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