Sustainability certification

citizenM San Francisco Union Square

–Excellent location – show map
+97 photos
Scored 9
Rated wonderful

Staff

9.3
  • Free Wifi
  • 24-hour front desk
  • Key card access
  • Non-smoking rooms
  • Heating
  • Elevator
  • Facilities for disabled guests

About this property

Comfortable Accommodations: Rooms feature modern amenities, including free WiFi, private check-in and check-out, and comfortable bedding. Guests appreciate the room comfort and cleanliness. Dining Experience: The on-site restaurant offers American cuisine in a modern ambiance. Breakfast is served as a buffet, and lunch and dinner are available. Convenient Facilities: The hotel provides a fitness room, lounge, business area, and 24-hour front desk. Additional services include express check-in and check-out, full-day security, and elevator access. Prime Location: Located in San Francisco city center, the hotel is a 4-minute walk from Union Square and 12 mi from San Francisco International Airport. Nearby attractions include Moscone Center (2625 feet) and San Francisco City Hall (16-minute walk).

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • 24-hour front desk
  • Elevator
  • Heating
CitizenM
Hotel chain/brand
CitizenM

Property highlights

Located in the heart of San Francisco, this hotel has an excellent location score of 9.3

Breakfast Info

Buffet

Availability

Select dates to see this property's availability and prices

—
Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Sustainability

This property has 2 third-party sustainability certifications.
BREEAM
BREEAM
LEED
LEED

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Brandon
United States United States
“I enjoyed the rooms. Felt very cozy and the technology was pretty cool.”
Pavlina
Czech Republic Czech Republic
“The staff was really nice, the roof top was amazing and the hotel was in a convenient location too.”
Yvonne
United States United States
“Rating: ⭐⭐⭐☆☆ (3 out of 5) The positive: The lobby is fantastic — spacious, stylish, and perfect for working or relaxing. The bar is lively, and the food served until 1 AM was excellent. It’s the kind of place where you actually want to hang...”
David
France France
“Very good location near Union Square in modern clean accommodations”
Eva
Netherlands Netherlands
“I love CitizenM Hotels in general. They live up to their stated ambition of "affordable luxury." The rooms are always exactly the same - so it's no surprise. They are small, but very well-designed, with lots of little touches that make them feel...”
Monique
United States United States
“Check in was seamless. Workout facilities were clean and had nice equipment. Lobby area was convenient.”
Muze123
Barbados Barbados
“Breakfast selection is not large, but it is well done. The dishes are hot, and the coffee bar makes specialty coffees and teas if the coffee on the breakfast bar is not taken. There is no formal reception desk, there are kiosks where you can...”
Matthew
United States United States
“I loved the entire experience, can’t wait to come back! Was in town for a wedding, so peaceful in my room. Keep up the great work. I am in the hospitality industry myself, this was exactly what I needed. Cheers!”
Stephanie
United States United States
“They let me check in early, which was greatly appreciated. It was easy to check in and out. Clean close to everything, easy to get to from airport on BART.”
Julie
United States United States
“This was an unusual property in that the rooms are much smaller than standard but it has everything you need. Best of all was the ability to do total blackout in the rim. I slept till 10:30 am ?!? Amazing! You also have the ability to control the...”

Hotel area info

Restaurants

1 Restaurant On Site
canteenM
  • Cuisine
    American
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Modern

House rules

citizenM San Francisco Union Square takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 11 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardJCBDiscover Cash is not accepted

The fine print

Must-know information for guests at this property

Please note that only service animals are allowed. Guests need to inform about the service animal before arrival.

When booking 10 rooms or more, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.