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SureStay Plus Hotel by Best Western Gatlinburg

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218 Ski Mountain Rd , Gatlinburg, TN
—
Great location
—Show on map
Scored 7.9
Rated good
  • a building next to a river next to a building at SureStay Plus Hotel by Best Western Gatlinburg in Gatlinburga building next to a river next to a building at SureStay Plus Hotel by Best Western Gatlinburg in Gatlinburg
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Property highlights

  • Breakfast
    Good breakfast
  • Parking
    Free parking, Private parking, On-site parking
  • Views
    Balcony
  • Free WiFi
    Internet services
  • Kitchen facilities
    Refrigerator, Microwave

Choose dates to see prices

Thu 13 Nov 2025
Fri 14 Nov 2025
Approximate prices in USD for a 1-night stay
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Facilities

  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Non-smoking rooms

Reviews

Scored 7.9
Rated good
Location
Cleanliness
Value for money

Guests who stayed here loved:

Rossana
Canada Canada
“Stay was very good. The young attendant was getting acquainted to a new computer system and it took a little longer to check in. He was thorough ,very polite and completed...”
Liudmyla
United States United States
“friendly staff, convenient location, delicious breakfasts. We would like to stay at this hotel on our next trip”
Erin
United Kingdom United Kingdom
“We stayed here for 2 nights during our trip to Gatlinburg, our room was the biggest we’ve had during our month long road trip in the states! We originally booked 1 night...”
Carrie
United States United States
“Great breakfast. Courtesy of employees. Very clean.”
James
United States United States
“Everything was amazing. the room was very comfortable, the breakfast was delicious. ....the bear was a little different but interesting.”
Harry
Ireland Ireland
“Breakfast was whopper. Beds comfy. Great shower. Nice balcony over river.”
David
United Kingdom United Kingdom
“Great location, just of the main strip, with free parking”
Ryan
United States United States
“Great value for the price. Right next to the entrance to the Smokey Mountains National Park, walking distance to restaurants, great setting with the balcony over the...”
David
United Kingdom United Kingdom
“Everything was fine, apart from mentioned below. It was great to have free parking so close to the town centre. Reception staff were friendly and helpful. Balcony over...”
Richard
United Kingdom United Kingdom
“Pleasant view from the balcony. Breakfast was outstanding. Undercover parking welcome due to heavy rain.”

Queen Room with Two Queen Beds with Balcony

Fits: 4 adults x 4
Beds: 2 large double beds

200 feet² Air conditioning Balcony Cable channels Wake-up service Refrigerator Microwave Free WiFi

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Queen Suite with Balcony

Fits: 6 adults x 6
1 sofa bed ,
2 large double beds

250 feet² Air conditioning Balcony Cable channels Wake-up service Refrigerator Microwave Free WiFi

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King Room - Disability Access

Fits: 2 adults
Bed: 1 extra-large double bed

200 feet² Air conditioning Balcony Cable channels Wake-up service Refrigerator Microwave Free WiFi

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King Suite with Sofa Bed - Disability Access

Fits: 4 adults x 4
1 extra-large double bed

250 feet² Air conditioning Balcony Cable channels Wake-up service Refrigerator Microwave Free WiFi

Show prices

King Suite with Sofa Bed

Fits: 4 adults x 4
1 extra-large double bed

250 feet² Air conditioning Balcony Cable channels Wake-up service Refrigerator Microwave Free WiFi

Show prices

King Room with Balcony

Fits: 2 adults
Bed: 1 extra-large double bed

200 feet² Air conditioning Balcony Cable channels Wake-up service Refrigerator Microwave Free WiFi

Show prices

Food & drink

Find out what food and drink options you could be enjoying at this property

Property questions and answers

Looking for more info? Check the question and answer section to find out more about your potential stay.

Property surroundings

218 Ski Mountain Rd , Gatlinburg, 37738-3125, United States
—Great location

Property description

Adjacent to Great Smoky Mountains National Park and 1.7 km from Ripley's Aquarium and Mountain Mall, the SureStay Plus Hotel by Best Western Gatlinburg includes free continental breakfast, free WiFi, and an outdoor pool. A microwave,...

  • Check-in
    From 15:00
    Guests are required to show a photo identification and credit card upon check-in
    You'll need to let the property know in advance what time you'll arrive.
    Check-out
    Until 11:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Groups
    When booking more than 8 rooms, different policies and additional supplements may apply.
    Cards accepted at this hotel
    American ExpressVisaMastercardDiners ClubJCBDiscoverCarte Blanche Cash is not accepted

  • Child policies

    Children of any age are welcome.

    Children 18 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    There is no capacity for cots at this property.

    There is no capacity for extra beds at this property.

  • Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform SureStay Plus Hotel by Best Western Gatlinburg in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    Guests under the age of 18 can only check in with a parent or official guardian.

  • If you want to request something specific, you can do that after you choose your rate.

    Once you book, we'll provide details so you can contact the property directly.

  • This property is part of our Preferred Partner Programme. It is committed to providing commendable service and good value. It will pay us a higher commission if you make a booking.
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