“Front desk staff was knowledgeable, friendly and very funny. Room service was excellent. Highly recommend”
Alexandra
United Kingdom
“Location was great - trolley stop right outside
Good selection of bars / restaurants
Rooftop bar was beautiful
Got drinks vouchers too to spend
Staff were great -...”
Miriam
Germany
“Absolutely romantic surrounding in New Orleans at the brisk of a Taylor swift concert!
A step back in the history of last century
I lived the amenities and the rooftop bar.”
S
Sharon
United States
“Lots of character, very friendly, awesome bar! Loved the New Orleans touches.”
Melanie
United Kingdom
“Authentic New Orleans charm! The property is beautiful and has two amazing bars with some of the city’s best live jazz acts daily. The room was so spacious and gorgeous!”
Kelly
Estonia
“great location, comfy room (and bed), nicely decorated restaurant and a wonderful rooftop bar.”
Eli
United States
“My wife and I adored our time at The Ponchartrain Hotel. The hotel itself was fabulous but what really stood out was how friendly and professional the staff were!”
R
Richard
United States
“Vera at front desk, Phil at the front door were wonderful. Very historic feeling.”
Cherie
United States
“This historic property has character, a roof top bar and a live music venue and on top of these conveniences has a phenomenal restaurant Jack Rose! The staff are amazingly...”
Sandra
United States
“Very lively, although we are older couple we enjoyed the young vibe.”
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Food & drink
Find out what food and drink options you could be enjoying at this property
Property questions and answers
Find more information about the property in the questions and answers. If you can't find what you're looking for you can also send your own questions to the property.
Property surroundings
2031 St. Charles Avenue, New Orleans, LA 70130, United States—Excellent location
Property description
This New Orleans Garden District hotel features free WiFi and is 2.4 km from the New Orleans Convention Center. The Mercedes-Benz Superdome is a 5 minutes' drive away. Steps from the front entrance, guests will find a street car for...
Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of US$250 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed. Charges may be applicable.
Cards accepted at this hotel
Cash is not accepted
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Cot upon request
Free
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
There is no capacity for extra beds at this property.
The maximum number of cots allowed depends on the room you choose. Please check the maximum capacity for the room you selected.
All cots and extra beds are subject to availability.
Guests must be 21 years of age or older to make reservation.
If a guest books more than 4 reservations, they may be subject to pre-payment based on our Group Reservation policy. Please contact the hotel for more information.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform The Pontchartrain Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
A damage deposit of US$250 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
If you want to request something specific, you can do that after you choose your rate.
Once you book, we'll provide details so you can contact the property directly.
This property is part of our Preferred Partner Programme. It is committed to providing commendable service and good value. It will pay us a higher commission if you make a booking.
You will be charged the cost of the first night if you cancel after reservation. If you don't show up, the no-show fee will be the same as the cancellation fee.
Prepayment
No prepayment needed – pay at the property
No prepayment is needed.
Mobile-only price
You’re getting a reduced rate compared to the rate available on a computer or laptop.
US$135
per night
US$519
US$474
Original price
US$519
Current price
US$474
3 nights
Price summary
Original price
US$519.05
You’re getting a reduced rate compared to the rate available on a computer or laptop.
Total before taxes
US$474.15
US$135 is the average price per night. This excludes taxes and charges.
Not included:
US$ 1 City tax per night, 16.75 % Tax.
Costs 1st night to cancel
No prepayment needed – pay at the property
Cancellation
Costs 1st night to cancel
You will be charged the cost of the first night if you cancel after reservation. If you don't show up, the no-show fee will be the same as the cancellation fee.
Prepayment
No prepayment needed – pay at the property
No prepayment is needed.
US$135
per night
US$519
US$474
Original price
US$519
Current price
US$474
3 nights
Price summary
Original price
US$519.05
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$474.15
US$135 is the average price per night. This excludes taxes and charges.
Not included:
US$ 1 City tax per night, 16.75 % Tax.
•
You won't be charged yet
Price for:
2 adults
Price for:
2 adults
Conditions
Price for 3 nights
Your child stays for free
Costs 1st night to cancel
No prepayment needed – pay at the property
Cancellation
Costs 1st night to cancel
You will be charged the cost of the first night if you cancel after reservation. If you don't show up, the no-show fee will be the same as the cancellation fee.
Prepayment
No prepayment needed – pay at the property
No prepayment is needed.
US$133
per night
US$639
US$468
Original price
US$639
Current price
US$468
3 nights
Price summary
Original price
US$639.05
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$468.35
US$133 is the average price per night. This excludes taxes and charges.
Not included:
US$ 1 City tax per night, 16.75 % Tax.
Your child stays for free
Costs 1st night to cancel
No prepayment needed – pay at the property
Cancellation
Costs 1st night to cancel
You will be charged the cost of the first night if you cancel after reservation. If you don't show up, the no-show fee will be the same as the cancellation fee.
Prepayment
No prepayment needed – pay at the property
No prepayment is needed.
US$171
per night
US$639
US$582
Original price
US$639
Current price
US$582
3 nights
Price summary
Original price
US$639.05
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$582.15
US$171 is the average price per night. This excludes taxes and charges.
Not included:
US$ 1 City tax per night, 16.75 % Tax.
•
You won't be charged yet
Price for:
2 adults, 1 child (1 year old)
Price for:
2 adults, 1 child (1 year old)
Conditions
Price for 3 nights
Costs 1st night to cancel
No prepayment needed – pay at the property
Cancellation
Costs 1st night to cancel
You will be charged the cost of the first night if you cancel after reservation. If you don't show up, the no-show fee will be the same as the cancellation fee.
Prepayment
No prepayment needed – pay at the property
No prepayment is needed.
US$160
per night
US$755
US$550
Original price
US$755
Current price
US$550
3 nights
Price summary
Original price
US$755.05
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$549.55
US$160 is the average price per night. This excludes taxes and charges.
Not included:
US$ 1 City tax per night, 16.75 % Tax.
Costs 1st night to cancel
No prepayment needed – pay at the property
Cancellation
Costs 1st night to cancel
You will be charged the cost of the first night if you cancel after reservation. If you don't show up, the no-show fee will be the same as the cancellation fee.
Prepayment
No prepayment needed – pay at the property
No prepayment is needed.
US$206
per night
US$755
US$687
Original price
US$755
Current price
US$687
3 nights
Price summary
Original price
US$755.05
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$686.55
US$206 is the average price per night. This excludes taxes and charges.
Not included:
US$ 1 City tax per night, 16.75 % Tax.
•
You won't be charged yet
Price for:
2 adults
Price for:
2 adults
Conditions
Price for 3 nights
Costs 1st night to cancel
No prepayment needed – pay at the property
Cancellation
Costs 1st night to cancel
You will be charged the cost of the first night if you cancel after reservation. If you don't show up, the no-show fee will be the same as the cancellation fee.
Prepayment
No prepayment needed – pay at the property
No prepayment is needed.
US$147
per night
US$699
US$510
Original price
US$699
Current price
US$510
3 nights
Price summary
Original price
US$699.05
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$510.35
US$147 is the average price per night. This excludes taxes and charges.
Not included:
US$ 1 City tax per night, 16.75 % Tax.
Costs 1st night to cancel
No prepayment needed – pay at the property
Cancellation
Costs 1st night to cancel
You will be charged the cost of the first night if you cancel after reservation. If you don't show up, the no-show fee will be the same as the cancellation fee.
Prepayment
No prepayment needed – pay at the property
No prepayment is needed.
US$189
per night
US$699
US$636
Original price
US$699
Current price
US$636
3 nights
Price summary
Original price
US$699.05
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$636.15
US$189 is the average price per night. This excludes taxes and charges.
Not included:
US$ 1 City tax per night, 16.75 % Tax.
•
You won't be charged yet
Price for:
2 adults
Price for:
2 adults
Conditions
Price for 3 nights
Costs 1st night to cancel
No prepayment needed – pay at the property
Cancellation
Costs 1st night to cancel
You will be charged the cost of the first night if you cancel after reservation. If you don't show up, the no-show fee will be the same as the cancellation fee.
Prepayment
No prepayment needed – pay at the property
No prepayment is needed.
US$161
per night
US$759
US$552
Original price
US$759
Current price
US$552
3 nights
Price summary
Original price
US$759.05
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$552.35
US$161 is the average price per night. This excludes taxes and charges.
Not included:
US$ 1 City tax per night, 16.75 % Tax.
Costs 1st night to cancel
No prepayment needed – pay at the property
Cancellation
Costs 1st night to cancel
You will be charged the cost of the first night if you cancel after reservation. If you don't show up, the no-show fee will be the same as the cancellation fee.
Prepayment
No prepayment needed – pay at the property
No prepayment is needed.
US$207
per night
US$759
US$690
Original price
US$759
Current price
US$690
3 nights
Price summary
Original price
US$759.05
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$690.15
US$207 is the average price per night. This excludes taxes and charges.
Not included:
US$ 1 City tax per night, 16.75 % Tax.
•
You won't be charged yet
Price for:
3 adults
Price for:
3 adults
Conditions
Price for 3 nights
Costs 1st night to cancel
No prepayment needed – pay at the property
Cancellation
Costs 1st night to cancel
You will be charged the cost of the first night if you cancel after reservation. If you don't show up, the no-show fee will be the same as the cancellation fee.
Prepayment
No prepayment needed – pay at the property
No prepayment is needed.
US$119
per night
US$579
US$426
Original price
US$579
Current price
US$426
3 nights
Price summary
Original price
US$579.05
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$426.35
US$119 is the average price per night. This excludes taxes and charges.
Not included:
US$ 1 City tax per night, 16.75 % Tax.
Costs 1st night to cancel
No prepayment needed – pay at the property
Cancellation
Costs 1st night to cancel
You will be charged the cost of the first night if you cancel after reservation. If you don't show up, the no-show fee will be the same as the cancellation fee.
Prepayment
No prepayment needed – pay at the property
No prepayment is needed.
US$153
per night
US$579
US$528
Original price
US$579
Current price
US$528
3 nights
Price summary
Original price
US$579.05
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$528.15
US$153 is the average price per night. This excludes taxes and charges.
Not included:
US$ 1 City tax per night, 16.75 % Tax.
•
You won't be charged yet
Price for:
2 adults
Price for:
2 adults
Conditions
Price for 3 nights
Costs 1st night to cancel
No prepayment needed – pay at the property
Cancellation
Costs 1st night to cancel
You will be charged the cost of the first night if you cancel after reservation. If you don't show up, the no-show fee will be the same as the cancellation fee.
Prepayment
No prepayment needed – pay at the property
No prepayment is needed.
US$135
per night
US$519
US$474
Original price
US$519
Current price
US$474
3 nights
Price summary
Original price
US$519.05
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$474.15
US$135 is the average price per night. This excludes taxes and charges.
Not included:
US$ 1 City tax per night, 16.75 % Tax.
Costs 1st night to cancel
No prepayment needed – pay at the property
Cancellation
Costs 1st night to cancel
You will be charged the cost of the first night if you cancel after reservation. If you don't show up, the no-show fee will be the same as the cancellation fee.
Prepayment
No prepayment needed – pay at the property
No prepayment is needed.
Mobile-only price
You’re getting a reduced rate compared to the rate available on a computer or laptop.
US$135
per night
US$519
US$474
Original price
US$519
Current price
US$474
3 nights
Price summary
Original price
US$519.05
You’re getting a reduced rate compared to the rate available on a computer or laptop.
Total before taxes
US$474.15
US$135 is the average price per night. This excludes taxes and charges.
Not included:
US$ 1 City tax per night, 16.75 % Tax.
United States
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