The Pontchartrain Hotel
Accessibility links
- City view
- Pets allowed
- Free WiFi
- Bath
Facilities
- Private parking
- Free WiFi
- Non-smoking rooms
- Family rooms
Reviews
Guests who stayed here loved:
- Amy
United States“Front desk staff was knowledgeable, friendly and very funny. Room service was excellent. Highly recommend” 
Alexandra
United Kingdom“Location was great - trolley stop right outside Good selection of bars / restaurants Rooftop bar was beautiful Got drinks vouchers too to spend Staff were great -...”
Miriam
Germany“Absolutely romantic surrounding in New Orleans at the brisk of a Taylor swift concert! A step back in the history of last century I lived the amenities and the rooftop bar.”- Sharon United States“Lots of character, very friendly, awesome bar! Loved the New Orleans touches.”
Melanie United Kingdom“Authentic New Orleans charm! The property is beautiful and has two amazing bars with some of the city’s best live jazz acts daily. The room was so spacious and gorgeous!”- Kelly
Estonia“great location, comfy room (and bed), nicely decorated restaurant and a wonderful rooftop bar.” 
Eli United States“My wife and I adored our time at The Ponchartrain Hotel. The hotel itself was fabulous but what really stood out was how friendly and professional the staff were!”- Richard United States“Vera at front desk, Phil at the front door were wonderful. Very historic feeling.”
Cherie United States“This historic property has character, a roof top bar and a live music venue and on top of these conveniences has a phenomenal restaurant Jack Rose! The staff are amazingly...”
Sandra United States“Very lively, although we are older couple we enjoyed the young vibe.”
Food & drink
Find out what food and drink options you could be enjoying at this property
Property questions and answers
Property surroundings
Property description
This New Orleans Garden District hotel features free WiFi and is 2.4 km from the New Orleans Convention Center. The Mercedes-Benz Superdome is a 5 minutes' drive away. Steps from the front entrance, guests will find a street car for...
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Check-inFrom 16:00Guests are required to show a photo identification and credit card upon check-inYou'll need to let the property know in advance what time you'll arrive.Check-outUntil 11:00Cancellation/ prepaymentCancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.Refundable damage depositA damage deposit of US$250 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.Age restrictionThe minimum age for check-in is 21PetsPets are allowed. Charges may be applicable.Cards accepted at this hotel
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Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years Cot upon requestFree Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
There is no capacity for extra beds at this property.
The maximum number of cots allowed depends on the room you choose. Please check the maximum capacity for the room you selected.
All cots and extra beds are subject to availability.
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Guests must be 21 years of age or older to make reservation.
If a guest books more than 4 reservations, they may be subject to pre-payment based on our Group Reservation policy. Please contact the hotel for more information.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform The Pontchartrain Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
A damage deposit of US$250 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
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If you want to request something specific, you can do that after you choose your rate.
Once you book, we'll provide details so you can contact the property directly.
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This property is part of our Preferred Partner Programme. It is committed to providing commendable service and good value. It will pay us a higher commission if you make a booking.
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