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About this property

Comfortable Accommodation: Crystal Holiday Ha Long Hotel in Ha Long offers family rooms with sea or city views. Each room includes air-conditioning, a private bathroom, and a work desk. Exceptional Facilities: Guests can enjoy a rooftop swimming pool, terrace, and restaurant. Free WiFi is available throughout the property. Additional amenities include a fitness centre, sauna, and executive lounge. Convenient Location: Located 40 km from Cat Bi International Airport, the hotel is a 5-minute walk from Bai Chay Beach. Nearby attractions include Ha Long Queen Cable Car (2.3 km) and Sun World Ha Long Park (2.1 km).

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.8)

Breakfast info

Continental, Italian, Full English/Irish, Vegetarian, American, Buffet

  • Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
1 single bed
and
1 large double bed
2 large double beds
2 large double beds
Bedroom 1
1 large double bed
Bedroom 2
1 large double bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Taylor
    Australia Australia
    This hotel offers exceptional value for money. With friendly service, comfortable rooms, and a great location, it feels like getting more than what you pay for.
  • Andrew
    United Kingdom United Kingdom
    Breakfast was a pleasant surprise — delicious local dishes and fresh fruit. The noodle soup was especially tasty, and the coffee was rich and strong.
  • George
    United Kingdom United Kingdom
    Always smiling and ready to help with anything, from booking transport to giving local tips. Their warm hospitality made the stay even more enjoyable.
  • Peter
    United Kingdom United Kingdom
    The hotel was a great choice—central yet peaceful, with a lovely room and a bathtub I really enjoyed. The staff were warm and attentive, and the food suited me perfectly.
  • Dominic
    United Kingdom United Kingdom
    Our family stayed in a room with two large beds, and it was very comfortable. The food also matched our taste perfectly. We felt well taken care of and would love to return.
  • Ellie
    Australia Australia
    I only stayed for two days and one night, and honestly, it wasn’t enough. Ha Long deserves at least three or four nights to take in all the beauty—from the scenery to the people. Still, the rooftop pool made my short trip very relaxing.
  • Freya
    United Kingdom United Kingdom
    One highlight of my stay was booking a Ha Long Bay cruise through the hotel. Everything was arranged smoothly, and I didn’t have to worry about a thing.
  • Rachel
    Australia Australia
    The hotel feels calm and peaceful, which is exactly what I needed after long working days. Having a wide, free parking lot was another big plus.
  • Savannah
    Australia Australia
    I stayed here for a business trip and was genuinely impressed by the warm welcome from both management and staff. The quiet environment, spacious free parking.
  • Harry
    Australia Australia
    Thank you to the whole team for giving us such a memorable holiday. From check-in to checkout, everything was smooth and pleasant.

Hotel surroundings

Restaurants

1 restaurant on site
  • Restaurant #1

    No additional info available

House rules

Crystal Holiday Ha Long Hotel takes special requests - add in the next step!
Check-in
From 14:00 to 23:30
Check-out
From 01:00 to 23:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
6+ years
Extra bed upon request
VND 300,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay credit cardCash
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

This property will not accommodate hen, stag or similar parties.