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Genius discounts at this property are subject to book dates, stay dates and other available deals.
About this property
Comfortable Accommodations: Serene Central Hotel in Hanoi offers family rooms with air-conditioning, private bathrooms, and city views. Each room includes a work desk, TV, and free toiletries. Exceptional Facilities: Guests enjoy free WiFi, private check-in and check-out, a paid shuttle service, and a tour desk. Additional amenities include a lift, bicycle parking, and express services. Delicious Breakfast: A variety of breakfast options are available, including continental, American, buffet, vegetarian, and Asian. Fresh fruits, pancakes, and cheese enhance the morning experience. Prime Location: Located less than 1 km from Ha Noi Railway Station and Hoan Kiem Lake, the hotel is near attractions such as the Imperial Citadel and Hanoi Opera House. Noi Bai International Airport is 24 km away.
Couples particularly like the location — they rated it 9.8 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Airport shuttle
- Free WiFi
- Family rooms
- Lift
- Laundry
- Air conditioning
- Free cot available on request
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Guest reviews
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Guests who stayed here loved
- Magalie
France“The hotel is well located, very clean, the breakfast was very good, I had noodle soup every morning. The staff were amazing, always ready to help us each time we needed support, going out of their way to make us feel supported. The room were...” - Tariro
South Africa“Very friendly staff. Prior to my stay, Emily was very helpful, provided me with information and helped book a tour. Food was delicious, they packed a meal for me on my departure day. It's in the heart of Old Quarter, so you can easily walk...” - Steven
Isle of Man“I really liked this hotel, Luna on reception was so helpful and friendly, she advised me on places to visit while I was staying in Hanoi. The breakfast was very nice and had a good choice. The rooms were also nice and cozy and the beds very...” - Karen
Australia“⭐️⭐️⭐️⭐️⭐️ I had a wonderful stay at Serene Central Hotel Hanoi! The staff were incredibly friendly and helpful — a special shout-out to Eden, who went above and beyond to make sure everything was perfect during my stay. Travelling solo, I felt...” - Dean Australia“Convenient location, exceptional customer service, clean and very comfortable bed.”
- Karen
Singapore“Manager Emily was very friendly and helpful and all staff too were nice. Convenient location.” 
Joshua
United Kingdom“Fantastic modern hotel and wonderful staff. Also great location.”- Jules
South Korea“Very nice stay, incredible staff. Perfect location, very comfortable and good breakfast. Special thanks to Suzy kindness!” - Yoshibye United Kingdom“The hotel was a great place to stay for our one-night trip to Hanoi. The staff were fantastic, especially Luna, who was really helpful in arranging our transport. The room was spacious and perfect for four people. Fantastic location, very...”
- Julian Australia“Great experience at Serene Central Hotel. Perfect location as it’s close to everything but more importantly the staff was friendly and welcoming, especially Luna who gave me great recommendations and overall service.”
Hotel surroundings
House rules
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Serene Central Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
This property will not accommodate hen, stag or similar parties.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
