“This hotel is amazing and the staff is friendly and helpful. The hotel offered us complimentary laundry, free dinner buffet which was a bonus. I would highly recommend this...”
Michelle
Netherlands
“The room was great, big, clean and a really good bed! The staff was more than great, the food was amazing. They even gif us a free late check out. Everything was beyond...”
Mylinh
United Kingdom
“The room was so spacious alongside with the bathroom. Everyone was so welcoming throughout the stay, and it’s a good location to be in”
Joshua
United Kingdom
“The hotel was clean all the facilities were available and the staff were very friendly. Great value for money.”
Q
Quynh
Australia
“Excellent customer service.
Fantastic room cleanliness and bedding.
Warm welcome from staffs.”
Elsasiew
Singapore
“Room is big and clean. Staff friendly and helpful. Nice buffet breakfast.”
Hanh
Vietnam
“A modern and conveniently located hotel in Hai Phong, only 5-min drive from the city center. The room was clean, well facilitated with everything we needed. The indoor pool...”
Yeh
China
“breakfast varies. not crowded. room is spacious and quiet.”
Dr
Australia
“all good, halong bay---- so bloody noisy, liked SHERATO OUT OF HALONG BAY- RUBBISH.”
Lee
China
“Its quiet and safe to stay . Hotel location is good . Very near to walk to Vinhome Haiphong for food and drinks.”
Fits:
Sustainability
This property has 1 third-party sustainability certification.
Green Key (FEE)
Food & drink
Find out what food and drink options you could be enjoying at this property
Property questions and answers
Find more information about the property in the questions and answers. If you can't find what you're looking for you can also send your own questions to the property.
Property surroundings
Vinhomes Imperia Metropolitan Area, Ha Noi street, Hong Bang district, 180000 Hai Phong, Vietnam—Great location
Property summary
An indoor swimming pool and a hot tub provide relaxation for families. The 24-hour front desk and full-day security ensure a safe atmosphere. Hai Phong Opera House is only 3 km away for cultural exploration.
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Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of VND 3,000,000 is required on arrival. That's about US$113. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
Cash
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0+ years
Extra bed upon request
VND 1,270,500 per person, per night
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
There is no capacity for cots at this property.
The maximum number of extra beds allowed depends on the room you choose. Please check the maximum capacity for the room you selected.
All cots and extra beds are subject to availability.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Sheraton Hai Phong in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
A damage deposit of VND 3,000,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
If you want to request something specific, you can do that after you choose your rate.
Once you book, we'll provide details so you can contact the property directly.
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