As a dynamic team of property management professionals who are passionate about travel and excellent customer service, Host Agents helps your property to reach its potential by managing every aspect of your property listing for you. Our approach is simple and straightforward, a combination of attention to detail, friendly communication, and consistent results. Host Agents is equipped with only the best resources available to manage your property listing. These resources include high-end technologies, intelligent and creative minds, and a variety of media platforms. Our goal is to deliver quality services and to reach potential guests visiting from all over the world. We love what we do, and it shows. Our team is able to provide an extensive range of services to assist you as we oversee the inner workings of your property listing. We also offer you the opportunity to achieve maximum return by making use of our various channel partners.

In line with body corporate regulations, all local and international guests must be registered prior to arrival. To confirm your booking, guest verification is mandatory. Guests are required to provide full names, contact details, clear copies of ID or passports, vehicle registration (if applicable), and estimated arrival time. This information is used solely for security clearance purposes and will remain strictly confidential. Please note that failure to submit these details timeously may result in delayed or denied check-in. A standard key and breakage deposit is payable before check-in. This amount depends on the standard of the establishment and may be changed at the owner’s/management’s discretion. Please be advised that, to promote a sustainable and comfortable experience for all our guests, electricity usage is governed by a fair use policy that permits a reasonable amount of daily consumption. In the rare event of unusually high usage, a modest reimbursement may be requested. A late check-in fee of R250 applies for arrivals after 21:00, payable in cash directly to your property manager upon arrival.

Please be advised that St. Helena Bay is a traditional fishing village that hosts several fish factories in the vicinity. Guests should be aware that wind conditions may result in a "fish" odour coming from the nearby factories, which could affect your experience; however, it is not anticipated to detract from your overall stay. There are established protocols and forums in place to monitor air emissions from all local fish factories.